(Micro) Team Meeting in a Box: Receptionists rock the front desk

Understanding the problem can help practices develop solutions.

Michael Shirley, chief empowerment officer at Family Pet Health, shares tips on hosting effective and engaging team meetings.

These individuals have earned the CVPM credential

Adam Christman, DVM, MBA, and Michael Natale, LVT, sit down to discuss various techniques and tips for catheter placement

The Veterinary Hospital Managers Association recently introduced a new certification, the Certified Veterinary Office Manager

Here are some employee appreciation strategies that work