Install a "no cell phone" rule in the exam room

We have clients that can't seem to stay off their cell phones, even in the exam rooms. To reduce our frustration, we had the local printing shop make laminated signs to hang on the walls in each exam room. They say, "Notice: Please be courteous to your pets and turn your cell phone OFF during their examination. Thank you." This keeps us from screaming and has helped keep clients calls from disrupting the exam.

—Susan Jones, LVT, office manager

Claus Paws Animal Hospital

Vancouver, Wash.