Get creative and help clients with a costly diabetes mellitus diagnosis

April 7, 2017

There are good ways to assist with costs after the window for pet insurance has passed.

When diabetes mellitus is diagnosed, the best-case scenario-a pet that responds well to treatment and is living a long life-can be the worst-case scenario for your client's wallet.

“There's no question that diabetes can be a very costly diagnosis,” says Fetch dvm360 Conference speaker Karen E. Felsted, CPA, MS, DVM, CVPM. “If the pet owner doesn't have pet insurance, that's a challenge, but offering other alternatives can be very helpful.”

Dr. Felsted points to options such as third-party payment plans or even an arrangement with your own clinic, provided you carry your own accounts receivable. She also notes that some clinics are getting creative by putting certain diabetes components into packages and by looking at what monitoring the pet owner can do at home instead of coming into the hospital every week.

What is the deal with pet insurance and third-party payments?

Do the benefits of third-party plans outweigh the problems? Dr. Jeff Rothstein weighs in.

Consult also a naysayer's guide to pet insurance and third-party payment plans.

If you like where this is going, just think how the client will feel. “All of these things can help and they're very much appreciated by pet owners,” says Dr. Felsted.

Watch the video below to hear the wisdom above in Dr. Felsted's own words: