The evolving veterinary reception area

Chances are that no matter the size or layout of your veterinary hospital, space is still at a premium. It may be tempting to chisel away at (or eliminate completely) areas that don't translate clearly to revenue, such as the reception area.

Reception reflection

Tiny makeover: Declutter your veterinary hospital's reception area.

Change your reception area with the flip of a switch.

5 components of a great veterinary reception area.

However, HospitalDesign360 speaker Vicki Pollard, CVT, AIA, says this space serves a necessary function. As an alternative to axing the area altogether, Pollard suggests reimagining reception: Replace that stereotypical space-eating desk with a small kiosk, for example.

"Instead of thinking of it as cutting out reception, think of it as your waiting room being a more flexible environment for your clients," she says.

Watch the video for more.

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