Evolution of Communication Skills

July 10, 2017

Wendy Hauser, DVM, assistant vice president of veterinary relations for Crum + Forster Pet Insurance Group, talks about the evolution of communication skills in veterinary practice.

Wendy Hauser, DVM, assistant vice president of veterinary relations for Crum + Forster Pet Insurance Group, talks about the evolution of communication skills in veterinary practice. There used to be a sort of "sink or swim" mentality when it came to communication skills since there was no formal training available for veterinarians.