Does anyone want to work anymore? (Proceedings)

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Objectives: Understand the impact of stress on you and the workplace, identify what triggers stress, evaluate the options available to manage stress, and adopt a strategy and make it work for you.

Stress Management Workbook

Santa Cruz Veterinary Hospital

Dear Me,

What are my reasons for taking this course?

1.

2.

3.

What special concerns, issues, questions would I like to see included?

1.

2.

What do I hope to learn here?

1.

2.

What do I hope to accomplish with what I learn?

1.

2.

Sincerely,

Understanding Stress

What is Stress?

What are the signs of Stress?

What are the effects of Stress?

Stress Reduction Now

Stressed is Dessert Spelled Backwards

Take a different View on Stress

Objectives

  • Understand the impact of stress on you and the workplace

  • Identify what triggers stress

  • Evaluate the options available to manage stress

  • How to adopt a strategy and make it work for you

What Do You Think?

  • What percentage of visits to primary care physicians are for stress related complaints?

  • True or False – 40% of job turnover is job stress related

  • What percentage of job related accidents are stress related?

The First Step to Managing Stress

Understand the different types of stress

  • If affects how to management

  • Type combinations are common

  • Be clear about what it is first

Types of Stress

Acute Stress

  • Change

  • Disturbs your sense of balance

  • Examples

•Lack of sleep

•Illness

•Divorce

•Diet

Episodic Stress

  • The Rollercoaster ride

  • Drawn out

  • Layers

  • Worry

  • Anxious

Chronic Stress

  • Life Stinks Syndrome

  • Long term and constant

  • Can be end result of acute or episodic stress

  • Downward spiral

•Illness

•Depression

•Anxiety

•breakdown

Stress and the Workplace

  • 1 million workers/day are absent from work

  • 50% of all workers show signs of burnout and job related stress

  • 60 – 80% of work related accidents are stress related

  • 90% of all stress suits are successful

It is Real!

  • The physiological changes

•Serotonin

•Noradrenaline

•Dopamine

The Second Step in Managing Stress

Know Your Triggers

  • Psychological

•Conflict

•Relationships

•SELF

  • Environmental

•Pollution

•Noise

•Clutter

  • Physiological

•Illness

•Injury

What Will it Take?

  • Cardiovascular disease

  • Cancer

  • GI disease

  • Headaches

  • Immune disorders

  • Eating disorders

  • Insomnia

  • Anxiety

  • Stroke

  • Diabetes

  • Pain

  • Reproductive dysfunction

  • Skin disorders

The Dynamite Dozen

  • Choose three techniques to try

  • Be realistic

  • Individualize

  • Measure your results

#1 Exercise

  • 30 minutes 3 times/week

  • Vary what you do

  • Schedule it

  • Make it a priority

  • It will assist in productivity, positive outlook and sense of well being

#2 Water

  • Water vs. other soft drinks

  • Get your maximum

  • Influences irritability

  • Short and long term benefits

#3 Form A Posse

  • Network of social support

  • Positive people

  • Agree to discuss options and action steps, not just venting

#4 Meditation

  • Different types

  • It's a mini-vacation

  • Cumulative Effect

  • Be Here Now

#5 Reframing

  • If you can't change the situation, change the way you think about it

#6 Healthy Diet

  • Variety

  • 5 a day

  • Stress requires addition nutrients

  • Food is not a drug

#7 Cognitive Behavioral Techniques

  • Identify stressors

  • Question sources of stress

  • Restructure priorities

#8 He who Laughs, Lasts

  • Use it as a release

  • Make it infectious

Often discounted

#9 Biofeedback

  • High tech Relaxation

  • Reverse the stress response

  • It becomes a habit

#10 Stressproof at Work

  • Speak Slowly in Stress

  • Time management

  • Take a break

  • Scents make sense

  • Posture check

  • Small, nutritious snacks and water

  • Plan a reward

#11 De-clutter De-stress

  • There is peace in organization

  • Use visual stimulation, pictures, sounds, and smells

  • Simplify through systems

#12 Deep Breathing

  • Go from chest breathing to abdominal breathing

  • Slow, even breaths

  • Try to build up to 40 of these breaths/day

  • Use it in stressful situations as well

Troubleshooting

  • Start Now

  • Choose three techniques

  • Make them a priority

  • Measure your results

  • Ask for assistance\

Summary

  • Stress has a serious impact on our well being

  • Understanding the stress type and trigger points are essential in management

  • Individualize your plan to meet your needs

  • Celebrate your results

Reflections:

I am surprised that ........

I discovered.......

My job hot spots are:

1.

2.

3.

Negativism

What About You?

  • Everyone has an invisible bucket

  • We are at our best when our buckets overflow – our worst when empty

  • Everyone has an invisible dipper. We use it to fill or dip from others

  • Whenever we choose to fill other's buckets, we in turn fill our own

  • Dark City Veterinary Hospital

  • Praise is non-existent

  • "The meetings will continue until morale improves!"

  • Nothing ever changes

  • It is about surviving

8 Things You Can Do Now

1. It starts with You

  • You choose

  • Shine a light

  • If you can't change..

2. Outshine Negative Culture

  • 9 out of 10 people want to be around more positive people

  • Look for what is right

  • Go for the frequency of positive acts (1 to 5)

  • Build your own reality

3. Save Your Own Life

  • Stress, Anger and Hostility

  • Lifespan

  • Physical and mental health effects

  • Change your language

4. Prevent Bucket Dipping

  • When have you done this?

  • The distance between stimulus and response

  • Score your interactions

5. It's A Group Thing

  • Positive Attracts

  • Get the support you need

6. Make It A Surprise

  • Unexpected is more appreciated

  • It doesn't have to be a something

  • Smile and show you care

7. Use 'The Titanium Rule'

  • "Do onto others the way that they would prefer"

  • Ask yourself "What kind of praise do they like best?" "What are their "hot" buttons?"

8. It Can Be Funny

  • Make it a habit

  • Remember the benefits

He who laughs, lasts

  • Carry a childhood photo or toy to remind you to keep the child in you

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