Does anyone want to work anymore? (Proceedings)


Objectives: Understand the impact of stress on you and the workplace, identify what triggers stress, evaluate the options available to manage stress, and adopt a strategy and make it work for you.

Stress Management Workbook

Santa Cruz Veterinary Hospital

Dear Me,

What are my reasons for taking this course?




What special concerns, issues, questions would I like to see included?



What do I hope to learn here?



What do I hope to accomplish with what I learn?




Understanding Stress

What is Stress?

What are the signs of Stress?

What are the effects of Stress?

Stress Reduction Now

Stressed is Dessert Spelled Backwards

Take a different View on Stress


  • Understand the impact of stress on you and the workplace

  • Identify what triggers stress

  • Evaluate the options available to manage stress

  • How to adopt a strategy and make it work for you

What Do You Think?

  • What percentage of visits to primary care physicians are for stress related complaints?

  • True or False – 40% of job turnover is job stress related

  • What percentage of job related accidents are stress related?

The First Step to Managing Stress

Understand the different types of stress

  • If affects how to management

  • Type combinations are common

  • Be clear about what it is first

Types of Stress

Acute Stress

  • Change

  • Disturbs your sense of balance

  • Examples

•Lack of sleep




Episodic Stress

  • The Rollercoaster ride

  • Drawn out

  • Layers

  • Worry

  • Anxious

Chronic Stress

  • Life Stinks Syndrome

  • Long term and constant

  • Can be end result of acute or episodic stress

  • Downward spiral





Stress and the Workplace

  • 1 million workers/day are absent from work

  • 50% of all workers show signs of burnout and job related stress

  • 60 – 80% of work related accidents are stress related

  • 90% of all stress suits are successful

It is Real!

  • The physiological changes




The Second Step in Managing Stress

Know Your Triggers

  • Psychological




  • Environmental




  • Physiological



What Will it Take?

  • Cardiovascular disease

  • Cancer

  • GI disease

  • Headaches

  • Immune disorders

  • Eating disorders

  • Insomnia

  • Anxiety

  • Stroke

  • Diabetes

  • Pain

  • Reproductive dysfunction

  • Skin disorders

The Dynamite Dozen

  • Choose three techniques to try

  • Be realistic

  • Individualize

  • Measure your results

#1 Exercise

  • 30 minutes 3 times/week

  • Vary what you do

  • Schedule it

  • Make it a priority

  • It will assist in productivity, positive outlook and sense of well being

#2 Water

  • Water vs. other soft drinks

  • Get your maximum

  • Influences irritability

  • Short and long term benefits

#3 Form A Posse

  • Network of social support

  • Positive people

  • Agree to discuss options and action steps, not just venting

#4 Meditation

  • Different types

  • It's a mini-vacation

  • Cumulative Effect

  • Be Here Now

#5 Reframing

  • If you can't change the situation, change the way you think about it

#6 Healthy Diet

  • Variety

  • 5 a day

  • Stress requires addition nutrients

  • Food is not a drug

#7 Cognitive Behavioral Techniques

  • Identify stressors

  • Question sources of stress

  • Restructure priorities

#8 He who Laughs, Lasts

  • Use it as a release

  • Make it infectious

Often discounted

#9 Biofeedback

  • High tech Relaxation

  • Reverse the stress response

  • It becomes a habit

#10 Stressproof at Work

  • Speak Slowly in Stress

  • Time management

  • Take a break

  • Scents make sense

  • Posture check

  • Small, nutritious snacks and water

  • Plan a reward

#11 De-clutter De-stress

  • There is peace in organization

  • Use visual stimulation, pictures, sounds, and smells

  • Simplify through systems

#12 Deep Breathing

  • Go from chest breathing to abdominal breathing

  • Slow, even breaths

  • Try to build up to 40 of these breaths/day

  • Use it in stressful situations as well


  • Start Now

  • Choose three techniques

  • Make them a priority

  • Measure your results

  • Ask for assistance\


  • Stress has a serious impact on our well being

  • Understanding the stress type and trigger points are essential in management

  • Individualize your plan to meet your needs

  • Celebrate your results


I am surprised that ........

I discovered.......

My job hot spots are:





What About You?

  • Everyone has an invisible bucket

  • We are at our best when our buckets overflow – our worst when empty

  • Everyone has an invisible dipper. We use it to fill or dip from others

  • Whenever we choose to fill other's buckets, we in turn fill our own

  • Dark City Veterinary Hospital

  • Praise is non-existent

  • "The meetings will continue until morale improves!"

  • Nothing ever changes

  • It is about surviving

8 Things You Can Do Now

1. It starts with You

  • You choose

  • Shine a light

  • If you can't change..

2. Outshine Negative Culture

  • 9 out of 10 people want to be around more positive people

  • Look for what is right

  • Go for the frequency of positive acts (1 to 5)

  • Build your own reality

3. Save Your Own Life

  • Stress, Anger and Hostility

  • Lifespan

  • Physical and mental health effects

  • Change your language

4. Prevent Bucket Dipping

  • When have you done this?

  • The distance between stimulus and response

  • Score your interactions

5. It's A Group Thing

  • Positive Attracts

  • Get the support you need

6. Make It A Surprise

  • Unexpected is more appreciated

  • It doesn't have to be a something

  • Smile and show you care

7. Use 'The Titanium Rule'

  • "Do onto others the way that they would prefer"

  • Ask yourself "What kind of praise do they like best?" "What are their "hot" buttons?"

8. It Can Be Funny

  • Make it a habit

  • Remember the benefits

He who laughs, lasts

  • Carry a childhood photo or toy to remind you to keep the child in you

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