Communicating Effectively: Understanding Your Client's Perspective

February 19, 2017

Sarah Wooten, DVM, member of the American Society of Veterinary Journalists, associate veterinarian at Sheep Draw Veterinary Hospital in Greely, Colorado, says it’s of utmost importance to understand and respect your client’s point of view.

Sarah Wooten, DVM, member of the American Society of Veterinary Journalists, associate veterinarian at Sheep Draw Veterinary Hospital in Greely, Colorado, says it’s of utmost importance to understand and respect your client’s point of view. Do anything you can to attain your client’s point of view and to respect that point of view during a veterinary visit.