Clients Listen to Non-Verbal Communication

February 9, 2018

Non-verbal communication is a huge part of how we communicate with each other.

Linda Fineman, DVM, DACVIM (Oncology), director of veterinary talent and knowledge strategy at Ethos Veterinary Health, says non-verbal communication is a huge part of how we communicate with each other.

If there's a disconnect between the words you are saying and your non-verbal communication, people — and your clients — are going to hear the non-verbal communication.