Clients Listen to Non-Verbal Communication
Non-verbal communication is a huge part of how we communicate with each other.
Linda Fineman, DVM, DACVIM (Oncology), director of veterinary talent and knowledge strategy at Ethos Veterinary Health, says non-verbal communication is a huge part of how we communicate with each other.
If there's a disconnect between the words you are saying and your non-verbal communication, people — and your clients — are going to hear the non-verbal communication.
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