Client handout: Understanding your pet's blood work
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Overcoming understaffing
Understanding the problem can help practices develop solutions.
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Building strong teams and cultural competency in veterinary practices
Discover effective communication strategies for veterinary practice management as experts share insights on enhancing team dynamics and client care.
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Why inclusivity in veterinary settings matters—for clients, pets, and the medical team
Josh Sanabria, DVM, discusses cultivating environments where people feel safe, respected, and cared for, in this dvm360 commentary.
The art of negotiating for a life: A veterinarian's perspective
Adam Christman, DVM, MBA, and Joe Jesse Owens III, DVM, discuss the importance of clear communication and setting boundaries to balance client needs and patient welfare.
How AI can boost productivity without replacing staff
Technology cannot replicate humans’ emotional intelligence.
Why client service representatives matter
Client service representatives are essential communicators, care coordinators, and compassionate advocates at the core of every veterinary team