CAPC study results and solutions

CAPC study results and solutions

A look at CAPC's Connecting with Today's Clients study and tools to help improve communication.
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Jan 19, 2015
By dvm360.com staff

Coverage of CAPC's Connecting with Today's Clients study

Parasitic concerns: Mind the gap!
Veterinary Medicine looks at the 5 biggest gaps in concern between clients and veterinarians when it comes to parasites in dogs and cats.

Pet owners to veterinarians: Tell us about about parasite risks
CAPC study reveals that 90 percent of pet owners want to be alerted to high incidence of parasites in their area.

Do your veterinary clients think you spend enough time with them?
A look at CAPC's Connecting with Today's Clients study and tools to help improve communication.
 

 

Resources for enhanced client communication

CAPC Map App use—Talking about parasites
Communicate dangers and protect against vectors with this useful tool.

The CAPC Forecast Maps: Why do you care?
Annual parasite forecast maps can help you plan your stragey for addressing vector borne disease.

Get exam room questions right with your veterinary clients
Elicit specific info the right way—especially about preventive care compliance—and you'll get more details and opportunities to educate.

Make time to talk to pet owners about parasites
Stop the clock for vital flea and tick discussions with clients. Consider these six client personalities and take time to offer the best responses to pet owners' parasite concerns.

The heartworm toolkit
Use these free tools to train your team and educate veterinary clients about heartworm disease and the importance of prevention for dogs and cats.

The flea control toolkit
Use these free tools to train your team and educate veterinary clients about flea control.

The tick control toolkit
Use these free tools to train your team and educate veterinary clients about tick control and the parasite prevention for pets.