The life stages toolkit

Use these free tools to train your team and educate clients about veterinary care for pets of all ages. (With an educational grant provided by Sogeval)
 
Dec 01, 2013
By dvm360.com staff

This dvm360 toolkit focuses on life stages. The special package of articles, tips, handouts, videos and tools is designed to make it easy for your team to educate pet owners about the importance of veterinary care for dogs and cats at each stage of life.

The dvm360 toolkitArticles and tips
> Have you implemented the AAFP-AAHA Feline Life Stage Guidelines?
> Help clients understand the importance of preventive diagnostics
> Old patients, new care

Your life stages tools

The dvm360 social media marketing kit for life stages
Use these pre-written Facebook posts and tweets to educate your clients about veterinary care for dogs and cats at each stage of life. (That's right. It's social media outreach made easy!)

A free iPad module on life stages for exam room education
If you already have the dvm360 app for iPad, make sure you downloaded the latest update. Then, inside the app, click the tab labeled "Client Education." You'll find a module from dvm360 that's designed to help facilitate conversations with clients in the exam room. Educate and entertain your clients with interactive quizzes, videos and easy-to-process information about veterinary care for all life stages. If you don't yet have the app, download it now using your iPad. Or just search for dvm360 in the iTunes App store.

Guide for life stage services
Use this list of veterinary care recommendations to customize your practice's own lists for each life stage kit.

Ready-to-use handouts
Take advantage of these handouts to reinforce your message about life stage veterinary care and wellness to your clients and your team. Just click, print and hand them out or post them in your clinic.

Puppies and kittens:
> Teaching your puppy the right way to play
> Important reasons to spay or neuter your pet
> 10 easy steps to housetrain your dog
> Signs your pet needs to see the veterinarian

Adults:
> Welcome letter
> How to brush your pet's teeth
> How to identify inappropriate elimination in cats
> Pet obesity: Get a handle on health risks
> Parasites at a glance
> 10 signs of illness in cats
> What to do if your pet gets poisoned

Seniors:
> Welcome letter
> Watch for these signs of illness in your older dog and cat
> Behavior screen for older dogs and cats

Take the next step
Of course, the whole point is to get these tools and ideas into action so your team can discuss life stage veterinary care with clients and help them understand how to help their pets have healthier, happier lives. Use these four strategies to make a plan and successfully implement it.

Talk back
Does your team do a great job discussing the importance of life stage veterinary care with pet owners? We'd love to share your winning strategies with your colleagues. Did you try one of these tools? We'd love to know what your experience was like. Any other feedback? Let us know.