Kyle Palmer, CVT
Kyle Palmer, CVT, is a Firstline Editorial Advisory Board member and a practice manager at Silver Creek Animal Clinic in Silverton, Ore. Please send your questions or comments to [email protected]
DVM360 MAGAZINE - Oct 18, 2018
Do you know which clients are your prize Thoroughbreds and which ones you’re just happy to plug in when it’s convenient? That’s step one of a three-step process to work with clients who want to be seen right now.
DVM360 MAGAZINE - Oct 15, 2018
You have the veterinary degree. Now you need the equipment so your business can break into a gallop. Here’s some guidance on what you should buy now and what can wait until later.
DVM360 MAGAZINE - Jun 29, 2018
Before the day starts, on the way to every visit, and wowing horse owners: The equine veterinary technician is a must-have passenger (or driver) for great mobile equine practice today.
DVM360 MAGAZINE - Jan 05, 2018
Are you a high-flying veterinarian by day and a reluctant veterinary practice manager by night? I don’t want to take the wind out of your cape, but your neglected alter ego may need a boost.
DVM360 MAGAZINE - Nov 15, 2017
Many equine veterinarians have added small animal services to subsidize revenue. Here’s a careful look at the long-term effects of that decision.
DVM360 MAGAZINE - Nov 08, 2017
That's a personal question: Can you make a plan and manage the headaches that come with more personnel and higher costs?
DVM360 MAGAZINE - Oct 31, 2017
Open your mind! Equine practitioners can learn a lot about clients and business from small animal veterinarians.
DVM360 MAGAZINE - Aug 02, 2017
Ambulatory practitioners have so much cool tech at their fingertips now, it’s a shame not to use it. Here’s what we use in our veterinary practice.
DVM360 MAGAZINE - Jun 08, 2017
Oh that's right. You don't have a helicopter. But there is someone who could chop away at your duties and increase efficiency—a midlevel practitioner. Is it time to consider an answer out of human healthcare's playbook?
DVM360 MAGAZINE - Apr 24, 2017
When it comes to equine scheduling in an equine/small animal hospital, be the hero your equine veterinarians need.
FIRSTLINE - Apr 18, 2017
I didn't believe a lower stress approach could make a difference in our veterinary practice … until CVC made a convert of our assistant manager. Here's what we've learned in the process (and how my skepticism has turned to genuine appreciation).
DVM360 MAGAZINE - Feb 22, 2017
Horses: They’re not big dogs or skinny cows. So state veterinary practice acts need to set separate regulations to guide who can offer medical care for equines—and how.
FIRSTLINE - Feb 14, 2017
Who has time to send smartphone texts, send and receive medical records, manage online appointments and send patient updates and cute pics to information-hungry pet owners? Here's why I think everyone needs this new client-facing team member in their veterinary practice.
DVM360 MAGAZINE - Dec 28, 2016
The basics of practice protocols to ensure your equine veterinary practice's prepurchase exams are above board, legally wise and profitable.