Enhancing your telephone skills

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Team members will learn: To elevate their level of telephone communication skills through courtesy, warmth and elegance and to understand the importance of first impressions and that the receptionist is the gatekeeper of the practice. 1 CE credit.

Team members will learn: To elevate their level of telephone communication skills through courtesy, warmth and elegance and to understand the importance of first impressions and that the receptionist is the gatekeeper of the practice. 1 CE credit. For more information, click here.

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