The behavior toolkit

The behavior toolkit

Use these free tools to train your team and educate veterinary clients about behavior issues in pets. (With an educational grant provided by Ceva)
Jul 01, 2013
By staff

This dvm360 toolkit focuses on behavior. The special package of articles, tips, handouts, videos and tools is designed to make it easy for your team to educate pet owners about the importance of training and socialization in pets.

The dvm360 toolkitArticles and tips
> 3 ways to address canine fear-related aggression in your clinic
> 4 ways to integrate behavior counseling at your practice
> Tips for less stressful feline visits

Your behavior tools

The dvm360 social media marketing kit for behavior
Use these pre-written Facebook posts and tweets to educate your clients about common behavior-related concerns, such as litter box issues, puppy socialization and more. (That's right. It's social media outreach made easy!)

A free iPad module on behavior for exam room education
If you already have the dvm360 app for iPad, make sure you downloaded the latest update. Then, inside the app, click the tab labeled "Client Education." You'll find a module from dvm360 that's designed to help facilitate conversations with clients in the exam room. Educate and entertain your clients with interactive quizzes, videos and easy-to-process information about behavior issues in pets. If you don't yet have the app, download it now using your iPad. Or just search for dvm360 in the iTunes App store.

Video clips
> The best methods for distracting a puppy during physical examination and vaccination
> How to achieve canine-feline harmony
> Managing puppies that are being housetrained but consistently defecate in their crates
> How to address nighttime vocalization in senior cats

Sample script
Use this script to address pets' troubling behaviors with your clients:
> How to talk about behavior issues

Ready-to-use handouts
These handouts help reinforce your message to your team and your clients. Just click, print and hand to clients, or post in your clinic for staff education.
> 10 life-threatening behavior myths
> Why punishment fails and what works better
> Teaching your new puppy the right way to play
> Behavior assessment checklist
> Questionnaire for patients exhibiting repetitive behaviors

Behavior Q&A
Tips and advice on some of the most common pet behavior problems you see in practice.
> Got behavior questions? We've got answers

Create a positive, pet-friendly experience
A trip to your practice doesn't have to be scary for the pet or the client. Make it a positive experience with these tips.
> Go for fear-free in your veterinary practice

Free behavior e-book
Studies show that pet owners hesitate to schedule visits with you because they believe their pet is anxious about trips to the veterinarian. Help keep your patients comfortable (and reduce your stress, too) with the strategies in this free dvm360 e-book: "Fight Pets' Fear."
> Download it now

Talk back
Does your team do a great job handling behavior-related issues with pet owners? We'd love to share your winning strategies with your colleagues. Did you try one of these tools? We'd love to know what your experience was like. Any other feedback? Let us know.