Bash Halow is a practice consultant and owner of Halow Consulting as well as a Certified Veterinary Practice Manager, a Licensed Veterinary Technician and (best of all for us) a regular Fetch dvm360 speaker.
He contributes regularly to dvm360 magazine, Firstline magazine, Vetted magazine and dvm360.com.
Halow is a proud owner of his dog Rye and a friend and farmer to 20 chickens that he free ranges on his rolling property of fields, orchards and vegetable gardens all of which he proudly installed himself. No stranger to adversity or disappointment, during his farming endeavors Bash has broken his lawn mower 10 times, crashed his ATV, accidentally rolled his truck into the stream and nearly knocked himself out by stepping on a rake and getting hit in the face "Three Stooges" style. So don’t be shy about telling him your troubles, in the screw up department, he can hold his own.
As a caring, compassionate veterinary team member, it makes sense that you want to offer discounts to needy or deserving clients. But a little here and there can add up—perhaps to the point of hurting your practice's bottom line.