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Training and motivation
Phase training program for veterinary receptionists
VETERINARY ECONOMICS
Train your veterinary receptionists right from the beginning.
5 ways to welcome new veterinary team members
VETERINARY ECONOMICS
The best greeting you can extend is a thorough training and orientation program. The more time you spend on these crucial inductory steps, the more likely your new hire is to stick around—and flourish.
Training tool: New veterinary employee orientation
VETERINARY ECONOMICS
This form is an example of what you might give new hires on their first day at your veterinary practice.
Communication strategies
Clients are not your friends
DVM NEWSMAGAZINE
Friends and family bring a lot of great things to our personal lives, but they also bring stress.
Why are veterinary visits declining, and what can I do about it?
VETERINARY ECONOMICS
Chapter 4 of a nine-part video series about the Veterinary Care Usage Study by Dr. Karen Felsted, CEO of the National Commission on Veterinary Economic Issues.
Q&A: How should I deal with a veterinary boss that shouts and curses at me?
FIRSTLINE
No team member should have to deal with that verbal abuse. It's time to take the veterinarian aside.
A day in the life of a zoo veterinarian
dvm360
Ever wondered what it's like to work at a zoo? For one day, the dvm360 editors accompanied the veterinarian at the Kansas City Zoo and his team while they anesthetized a 5-year-old lioness named Zuri for a wellness exam.

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