Source: FIRSTLINE
June 1, 2013
Q: Sometimes when we mention a pet needs to lose weight, clients blame the animals. How do we keep these conversations positive?
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Source: DVM360 MAGAZINE
June 1, 2013
By:
Andrew Roark, DVM, MS
Dr. Andrew Roark says despite all the advances in technology, until pets can talk, the physical exam is still essential.
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Source: FIRSTLINE
June 1, 2013
By:
Mandy Stevenson, RVT
Be supportive of pet owners when they're faced with their cat's diabetes diagnosis. Use these communication techniques to ease the burn of this challenging disease.
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Source: VETERINARY ECONOMICS
May 1, 2013
By:
Heather Biele, DVM
Your preventive pitch may be perfect, but some new veterinary client education tools could press more pet owners to do the right thing and keep up with your recommendations.
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Source: VETERINARY ECONOMICS
May 1, 2013
This veterinary team member's lost pen served as a reminder not to take interactions with clients for granted.
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Source: VETERINARY ECONOMICS
May 1, 2013
Denise Tumblin offers tips to give your kitten wellness plans some traction with veterinary clients.
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Source: FIRSTLINE
May 1, 2013
Consider these three ways to overcome client objections with advice from Liza W. Rudolph, BAS, CVT, VTS (Canine/Feline), a technician with the internal medicine service at Saint Francis Veterinary Center in Woolwich Township, N.J.:
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Source: VETERINARY ECONOMICS
May 1, 2013
By:
Arnold Plotnick, MS, DVM, DACVIM, DABVP
A cancer diagnosis had become as common as a urinary tract infection. I had forgotten the impact of a poor prognosis.
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