Source: VETERINARY ECONOMICS
 May 1, 2012
Train your veterinary receptionists right from the beginning.
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Source: VETERINARY ECONOMICS
May 1, 2012
By:Mark Opperman, CVPM
The best greeting you can extend is a thorough training and orientation program. The more time you spend on these crucial inductory steps, the more likely your new hire is to stick around—and flourish.
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Source: VETERINARY ECONOMICS
May 1, 2012
This form is an example of what you might give new hires on their first day at your veterinary practice.
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Source: VETERINARY ECONOMICS
April 1, 2012
I've worked the front desk and I smiled at veterinary clients because I wanted to—not because I had to.
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Source: DVM NEWSMAGAZINE
 April 1, 2012
By:Rachael Whitcomb
Charleston, W.V. — Some West Virginia lawmakers want to change the requirements and scope of practice for registered veterinary technicians.
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Source: VETERINARY ECONOMICS
March 1, 2012
By:Jeff Rothstein, DVM, MBA
It's tempting to slash your CE budget during lean times—don't do it. In fact, consider sendng the whole team.
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Source: VETERINARY ECONOMICS
February 1, 2012
By:Portia Stewart
A few months ago, this husband-and-wife practice owner team was at a crossroads. Not sure whether to persevere or give up on their recently purchased veterinary practice—and completely out of ideas—they called Veterinary Economics for help. This is their story.
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Source: VETERINARY ECONOMICS
January 10, 2012
Share this handout with your team and cure staff boredom forever.
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Source: VETERINARY ECONOMICS
January 1, 2012
Clients don't come to those who wait. Have your veterinary team members tackle these tasks on the slow days and soon they'll have more than enough to do.
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