Team communication strategies for veterinary technicians - dvm360
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Team conflict for techs
Source: FIRSTLINE

BizQuiz: Are you the bully at work?

June 5, 2014

Are you the bully at work? Take this quiz to find out if you need to make a change in your professional behaviors at your veterinary practice.

Source: FIRSTLINE

Got bullies in your veterinary practice?

June 1, 2014

When your workplace bully becomes unbearable, strike back with these tips--before the situation gets grizzly. Check out these seven species of bullies—and tips to bear down.

Source: FIRSTLINE

BizQuiz: Do you manage--or micromanage?

April 1, 2014

Are you managing or micromanaging your veterinary team? Take this quiz to find out:

Source: VETERINARY ECONOMICS

Ending team animosity at your veterinary practice

November 1, 2013

When opposite personalities collide, it can be difficult to see eye-to-eye. Look for fresh perspective on coworkers' differences to achieve harmony in your workplace.

Source: FIRSTLINE

I'm fed up with the manager at my veterinary clinic

September 1, 2013

I love my job but our office manager is a big problem. She's very unprofessional and rude. She has given a tongue lashing to many clients and driven them away. I and my other team members suspect that she's stolen money, and we're sick of her attitude, the disrespect to others and her laziness. We confronted the owner about our concerns. He will have brief chats with her, but it only does good for a couple of hours. Help!

Source: FIRSTLINE

Sample conversation tree: Taking your concerns to the boss

September 1, 2013

To prepare for a meeting with your veterinary team manager, write down your thoughts. State the problem in one or two sentences. Next, list two or three specific examples with approximate dates and times. Finally, offer a positive solution. "Fire Mary" isn't what most managers want to hear. Bosses want constructive steps that can help heal your team. Start your conversation with a request that respects your manager's time:

Source: FIRSTLINE

An ode to smartphones at the veterinary clinic

September 1, 2013

How can you handle smartphones in your veterinary clinic? Plus, a poem to help employees remember to keep their phone away.

Source: FIRSTLINE

Live from CVC: How technicians can take charge of workflow management

August 27, 2013

Huddle up and go over the day's schedule at your veterinary hospital.

Source: VETERINARY ECONOMICS

Shy and quiet—or toxic veterinary team member?

July 1, 2013

Dr. Michael Paul weighs in on how to handle a not-too-friendly team member.

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