Team communication strategies for veterinary practice managers - dvm360
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Team communication for managers
Source: VETERINARY ECONOMICS

What if clients aren't buying into my preventive care plans?

July 16, 2014

Want in on monthly and annual wellness plans? Start by simplifying your veterinary practice's options.

Source: FIRSTLINE

Team training tool: Points on praise

July 1, 2014

Practice more effective praise to recognize the stars in your veterinary practice.

Source: dvm360

The flea control toolkit

July 1, 2014

This toolkit delivers articles, tips, handouts, videos and tools all designed to make it as easy as possible to discuss flea control with your team and clients. (With an educational grant provided by Merck)

Source: FIRSTLINE

Fish for ways to appreciate your veterinary team members

July 1, 2014

Use this tip to recognize team members' exceptional efforts.

Source: VETERINARY ECONOMICS

Pinning down veterinary preventive preferences

June 16, 2014

Q: Our doctors are all over the place with their parasite preventive recommendations. How do we fix it?

Source: FIRSTLINE

BizQuiz: Are you the bully at work?

June 5, 2014

Are you the bully at work? Take this quiz to find out if you need to make a change in your professional behaviors at your veterinary practice.

Source: FIRSTLINE

Got bullies in your veterinary practice?

June 1, 2014

When your workplace bully becomes unbearable, strike back with these tips--before the situation gets grizzly. Check out these seven species of bullies—and tips to bear down.

Source: FIRSTLINE

Ask Shawn: Sick of a sales pitch from a veterinary team member

May 1, 2014

One of our coworkers started a side business selling merchandise. She invited the whole team to her party, and we attended as a friendly gesture. But we felt pressured to buy from her so a few of us placed small orders. Now she's pressuring us to buy more, sending us emails about new products and bringing us catalogs. How do we politely say "No thanks" without making her angry and ruining our work relationship?—Sold out

Source: FIRSTLINE

BizQuiz: Do you manage--or micromanage?

April 1, 2014

Are you managing or micromanaging your veterinary team? Take this quiz to find out:

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