Marketing strategies for veterinary practice managers - dvm360
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Source: FIRSTLINE

Rabies education for pet owners

July 1, 2014

Use these three fast facts to remind pet owners about the importance of rabies vaccination.

Source: FIRSTLINE

Use code words in veterinary practice

July 1, 2014

When a pooch tinkles in the waiting room or a pet needs a muzzle, code words can put a positive spin on delicate situations.

Source: FIRSTLINE

Float strong veterinary recommendations to pet owners

June 1, 2014

Weak words will sink your care and product recommendations. Float words with strength to lock in pet care compliance.

Source: FIRSTLINE

3 steps for pet nutrition home runs

June 1, 2014

Help Mr. Jones hit the ball out of the park by following your veterinary practice's recommendations for Smokey's nutrition.

Source: FIRSTLINE

Team training tool: Cheat sheet for strong veterinary recommendations

June 1, 2014

Learn to communicate strong veterinary recommendations that show you care.

Source: dvm360

Live from CVC: A non-awkward way to ask your veterinary clients for a good review

May 9, 2014

Tell happy pet owners how much your team members appreciate hearing positive feedback.

Source: FIRSTLINE

Live from CVC: Does your mission motivate your team?

May 7, 2014

Is there a bleep in your veterinary practice's internal mission statement--and does it motivate you? Business Channel Director Brendan Howard shares one practice's mission statement from Shawn McVey's preconvention seminar, "Hit Your Hospital's 'Refresh' Button: Pathway Planning for a New Future" at CVC Washington D.C.

Source: FIRSTLINE

Leap to the aid of forgotten felines

May 1, 2014

Consider these tools and advice to make sure cats are represented in your veterinary practice.

Source: FIRSTLINE

Sample scripts: How to respond to cat owners who resist veterinary care

May 1, 2014

Consider the common phrases cat owners utter when you suggest routine veterinary care for their cats. Then use these scripts to improve compliance.

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