Advice for veterinary team members - dvm360
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Source: FIRSTLINE

More texts from your veterinary clinic cat

July 1, 2014

Clinic cat's cat-itude knows no bounds. Find out how this cool cat's been catting about in your clinic this week.

Source: FIRSTLINE

Form: Scheduling cheat sheet for veterinary receptionists

July 1, 2014

Keep your day running smoothly with this scheduling cheat sheet for your veterinary practice.

Source: FIRSTLINE

Schedule right, schedule tight in veterinary practice

July 1, 2014

Make scheduling a snap—and keep your clinical team happy and on pace—with these scheduling guidelines.

Texts from your veterinary clinic cat

June 25, 2014

If your clinic cat had a cell phone and opposable thumbs, what would he or she text you?

Source: FIRSTLINE

Phone skills: How to attract cat owners when they call your practice

May 1, 2014

Consider these common cat owner conundrums and learn how to offer help on the phone--and ultimately lock in a veterinary visit to promote the pet's health.

Source: FIRSTLINE

Team training tool: How to handle pet owners who block your veterinary message

April 1, 2014

When pet owners block you, it can be difficult to convey important information about their pet's health. You can improve pet owners' compliance by practicing sample conversations to overcome blockers.

Source: FIRSTLINE

Why you work in veterinary medicine

February 1, 2014

Whether you're the compassionate voice at the front desk or a member of the clinical or management team, your work improves the lives of pets and their owners.

Use care when you leave money messages for veterinary clients

January 1, 2014

Follow this checklist of details you shouldn't leave on a pet owner's answering machine or message service.

Quick tips to grow your veterinary career

January 1, 2014

Take your job to the next level with this advice to take charge of your career path.

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