Client relations for equine veterinarians

Client relations for equine veterinarians - DVM360

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Equine client relations

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Source: FIRSTLINE

Keep veterinary clients coming back

November 19, 2009
By:Jim Kramer, DVM, CVPM

Watch Dr. Kramer explain his top tip for client retention.

Source: VETERINARY ECONOMICS

Video: 'You won't let my pet die, will you?'

October 26, 2009

Tips on talking to clients when they ask a tough question before a procedure from Veterinary Economics Editorial Advisory Board member Dr. Jim Kramer, CVPM.

Source: VETERINARY ECONOMICS

Client handout: 5 tips to help you prepare for a new horse

September 21, 2009

Horse ownership carries its share of responsibilities. Help clients give their horses the best care with this handout.

Source: DVM NEWSMAGAZINE

A dog day afternoon

July 1, 2009
By:Rachael Whitcomb

Philadelphia — The waiting room was full at the Radbill Animal Hospital when a man walked behind the reception desk and confronted a technician.

Source: VETERINARY ECONOMICS

Social Web sites can help small businesses

May 12, 2009

More than 80 percent of businesspeople surveyed say social media like Twitter and Facebook has generated exposure for their businesses.

Source: VETERINARY ECONOMICS

Make your voice heard: Become a better public speaker

May 1, 2009
By:Bob Levoy

Do your knees knock at the mere thought of an upcoming speaking engagement? Follow this advice.

Source: VETERINARY ECONOMICS

We are always on call

April 1, 2009
By:Kirsten Marek, DVM

We should represent our profession at all times—even when we're off duty.

Source: VETERINARY ECONOMICS

Are your clients leaving? Ask them why

March 1, 2009
By:Brendan Howard, Senior Editor

You can't fix a problem if you're not aware of it. So find out what you could do better by asking clients.

Source: DVM NEWSMAGAZINE

DVMs pulled into civil suits in horse-abuse case

March 1, 2009
By:James M. Lewis

Columbia, S.C. — Veterinarians and animal-welfare groups are among those named in civil lawsuits filed by two members of a South Carolina family after they were charged with animal abuse.

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