Veterinary personnel solutions that work when things go wrong. - DVM360
CVC 2009
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Source: VETERINARY ECONOMICS

Video: How to give effective feedback

November 4, 2009

Dr. Amanda Donnelly, MBA, shares three tips to making the most of feedback when delegating tasks.

Source: FIRSTLINE

Ask Amy: I see London, I see France

November 1, 2009

How to handle team members' underwear issues.

Source: FIRSTLINE

Sample uniform policy

November 1, 2009

Use this sample uniform policy to keep garment issues at bay.

Source: VETERINARY ECONOMICS

BizQuiz: Do you know the right way to fire?

October 23, 2009

You're the boss. Are you prepared to handle this situation? To find out, answer the following questions about the employee termination policy recommended by Mark Opperman, CVPM.

Source: DVM NEWSMAGAZINE

Identity theft strikes Ohio clinic, clients lose thousands

October 1, 2009

Kettering, Ohio -- Michæl Rohrer worked at the front desk at Kettering Animal Hospital near Dayton, Ohio, for only a few months when police made the call.

Source: DVM NEWSMAGAZINE

Enforcement of federal ID theft rules starts Nov. 1

October 1, 2009

National Report — Cases of identity theft, like those that took place at Kettering Animal Hospital, are not uncommonc, and are a reminder of how important it is to make plans to fight identity theft early on.

Source: FIRSTLINE

Firstline Live 2009: Editor's favorite tip

September 1, 2009

Here's how to deal with perpetually late employees.

Source: VETERINARY ECONOMICS

Video: Beat workplace bickering

July 20, 2009

When team members start backstabbing each other or yelling in the hallways, it's time to take charge. Sheila Grosdidier, RVT, a partner with VMC inc. in Evergreen, Colo., tells you how. Hint: Make THEM work it out.

Source: FIRSTLINE

Smoking idea left me fuming

March 27, 2009

The idea that a hospital would condone employees smoking on the clock, leaves one reader fired up.

Upcoming online CE courses
Focus on Fecal Diagnostics (Sponsored by CAPC)
Mar 15, 2009 - Dec 13, 2009
Companion Animal Dentistry 102 (Sponsored by Merial)
Mar 15, 2009 - Dec 13, 2009
Fleas from A to Z (Sponsored by Merial)
Mar 15, 2009 - Dec 13, 2009
Ticks from A to Z (Sponsored by Merial)
Mar 15, 2009 - Dec 13, 2009
Companion Animal Dentistry 101 (Sponsored by Merial)
Mar 15, 2009 - Dec 13, 2009
Upcoming events
Chi-Institute Certified Small Animal Acupuncture
Oct 8, 2009 - May 2, 2010
Certified small animal acupuncture program
Oct 8, 2009 - May 2, 2010
Equitana-Asia Pacific
Nov 19, 2009 - Nov 22, 2009
Basic and Intermediate Ultrasound
Nov 21, 2009 - Nov 22, 2009
Minimally-Invasive CCL Surgery Lecture and Lab
Nov 21, 2009
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