Communicate effectively with your team, the veterinarian, and with your clients - dvm360
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Communication strategies for managers
Source: VETERINARY ECONOMICS

Posts and tweets about vaccines

March 1, 2013

Use your social media network to educate clients and raise awareness about pet vaccines with these tweets and posts.

Source: DVM360 MAGAZINE

Being friendly vs. being a friend to veterinary clients

February 1, 2013

Clients expect you to be professional—so be careful about blurring the line.

Source: DVM360 MAGAZINE

You say tomato: Veterinary vocabulary makes all the difference in client communication

November 1, 2012

Do veterinarians know what they're really saying with the words they choose?

Source: FIRSTLINE

Ask Shawn: Dissed by our veterinarian

September 1, 2012

Our veterinarian constantly picks on everything we do at work. Help!

Source: FIRSTLINE

Do more, earn more

August 1, 2012

Ready for a raise? Consider these six surefire steps to increase your value to your veterinary practice.

Source: VETERINARY ECONOMICS

3 tips to surviving in a family-owned veterinary practice

June 8, 2012

Somebody else's mom or dad, husband or wife, or son or daughter. It?s easy to feel on the outside when you have a front-row seat to personal relationships in the veterinary workplace. Use this advice from Firstline board member Shawn McVey to navigate tricky waters with style.

Source: DVM360 MAGAZINE

Clients are not your friends

August 1, 2011

Friends and family bring a lot of great things to our personal lives, but they also bring stress.

Source: VETERINARY ECONOMICS

Why are veterinary visits declining, and what can I do about it?

May 6, 2011

Chapter 4 of a nine-part video series about the Veterinary Care Usage Study by Dr. Karen Felsted, CEO of the National Commission on Veterinary Economic Issues.

Source: FIRSTLINE

Q&A: How should I deal with a veterinary boss that shouts and curses at me?

May 1, 2011

No team member should have to deal with that verbal abuse. It's time to take the veterinarian aside.

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