Tips and strategies that help veterinary teams deliver great client service - dvm360
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Client service for managers
Source: DVM360 MAGAZINE

Use the right words when discussing payment options with veterinary clients

June 19, 2013

New video series tackles tough talk.

Source: DVM360 MAGAZINE

How veterinary clients ruin everything

June 1, 2013

So you've crafted the perfect schedule. Too bad pet owners have to show up and wreck it.

Source: DVM360 MAGAZINE

How do veterinarians even function?

June 1, 2013

I really worry about some of my veterinary clients. And I know lots of people worry about me.

Source: VETERINARY ECONOMICS

Pet insurance blowback

May 1, 2013

Jeff Rothstein offers advice for when your veterinary clients get turned down for pet insurance.

Source: dvm360

Vaccinations: The next step

April 1, 2013

Follow these "next steps" to make sure your veterinary team is prepared to promote pet wellness and stress the value of vaccinations.

Source: VETERINARY ECONOMICS

Put pounds on your veterinary practice—in a good way

April 1, 2013

Create a fit, toned hospital that won't run out of steam before you reach your goal. Use advice from "The Biggest Gainer" coaches and participants to shape up the financial health of your practice and reach your best in fiscal fitness.

Source: VETERINARY ECONOMICS

And the Biggest Gainers are …

April 1, 2013

Meet three veterinary practices that beefed up their financial well-being by participating in a four-month fiscal fitness program.

Source: DVM360 MAGAZINE

Voodoo diarrhea and other 'emergencies'

April 1, 2013

Clients have their own ideas about what merits a late phone call.

Source: DVM360 MAGAZINE

AAHA says veterinary hospitals can grow revenue despite economy

March 20, 2013

Data suggests focusing on clients and preventive care could bring profession an additional $350 million.

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