Tips and strategies that help veterinary teams deliver great client service - dvm360
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Client service for managers
Source: DVM360 MAGAZINE

C is for cost: Cat care in crisis

April 21, 2014

Get past clients' bias against spending money on veterinary services for cats with the dvm360 Leadership Challenge.

Source: FIRSTLINE

Lyme disease and tick education: What's each veterinary team member's role?

April 1, 2014

Learn how the whole team can work together to educate pet owners about ticks and Lyme disease threats to help protect pets and their owners.

Source: dvm360

The toxicology toolkit

April 1, 2014

This toolkit delivers articles, tips, handouts, videos and tools all designed to make it as easy as possible to discuss common pet toxins with your team and clients.

Source: dvm360

Cat towel wraps, canine scent training dangers and more in the dvm360 Five

March 25, 2014

The latest veterinary medicine, business and team news.

Source: VETERINARY ECONOMICS

Posts and tweets about fleas

March 1, 2014

Use social media to get information out about these parasites: it may spur your veterinary clients into action.

Source: dvm360

The tick control toolkit

March 1, 2014

This toolkit delivers articles, tips, handouts, videos and tools all designed to make it as easy as possible to discuss tick control with clients. (With an educational grant provided by Merck Animal Health)

Source: VETERINARY ECONOMICS

Determining charges for unused veterinary cancer medication

February 1, 2014

One veterinarian queries an ethics expert and Facebook readers seize the chance to respond.

Source: dvm360

The nutrition toolkit

February 1, 2014

This toolkit delivers articles, tips, handouts, videos and tools all designed to make it as easy as possible to discuss pet nutrition with clients.

Source: VETERINARY ECONOMICS

4 ways to beat the background noise in your veterinary clinic

February 1, 2014

You may be oblivious to the loud noises of your veterinary practice, but you can bet that pet owners—and pets—hear them all too well.

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