Tips and strategies that help veterinary teams deliver great client service - dvm360
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Client service for managers
Source: VETERINARY ECONOMICS

What if clients aren't buying into my preventive care plans?

July 16, 2014

Want in on monthly and annual wellness plans? Start by simplifying your veterinary practice's options.

Source: dvm360

The flea control toolkit

July 1, 2014

This toolkit delivers articles, tips, handouts, videos and tools all designed to make it as easy as possible to discuss flea control with your team and clients. (With an educational grant provided by Merck)

Source: DVM360 MAGAZINE

Last call: Remembering veterinary clients' needs with delicate procedures

July 1, 2014

When a compassionate veterinary house call ends in a distressing euthanasia, who is to blame?

Source: DVM360 MAGAZINE

Crafting the client experience to achieve business success

June 16, 2014

Matt Meeker, co-founder of the house call veterinary service BarkCare, advises other entrepreneurs to center their energies on serving clients and their needs—the specifics will come later. Listen as he explains this process.

Source: VETERINARY ECONOMICS

Resources to help you and your team connect with cat-owning clients

June 13, 2014

Put these feline-focused handouts to work for your veterinary clinic today.

Source: CUSTOM VETERINARY MEDIA

6 bright ideas to connect clients with dental care (Sponsored by Virbac Animal Health)

June 5, 2014

Do you know what your clients think they know about their dogs' dental health?

Source: CUSTOM VETERINARY MEDIA

Brush up your message for stronger customer engagement (Sponsored by Virbac Animal Health)

June 5, 2014

Clients get the most knowledgeable advice about dental care from veterinary teams, and purchasing (and re-purchasing) dental products from you positions pet owners to successfully maximize their pets' dental health. Here's how to stay top of mind.

Source: FIRSTLINE

Finding the sunshine in euthanasia

June 1, 2014

The story of the life of a dog named Chance—and the special way we said goodbye—reminded me how beautiful the euthanasia experience can be.

Source: dvm360

The dermatology toolkit

June 1, 2014

This toolkit delivers articles, tips, handouts, videos and tools all designed to make it as easy as possible to discuss dermatology issues with your team and clients. (With an educational grant provided by Zoetis)

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