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    <dc:date>2013-06-20T08:14:43Z</dc:date>
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    <title>Tips to pitch your idea to your supervisor</title>

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    <description>Use this activity to help your team identify and overcome the areas where your service bottlenecks at
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    <title>Sample scripts and role-play for parasite conversations</title>

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    <description>Client handout: Understanding your pet's blood work</description>

    <dc:date>2011-09-01T04:00:00Z</dc:date>

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    <title>Ferret out your financial advisor's fees</title>

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    <description>Before signing on with a financial planner or advisor, ask these questions.</description>

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    <title>Client handout: How to create low-stress veterinary visits for cats</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Feline+Center/Client-handout-How-to-create-low-stress-veterinary/ArticleStandard/Article/detail/676955?contextCategoryId=44806&amp;ref=25</link>

    <description>Getting a cat to the clinic can be tough for clients. Teach them how to relax their fraidy cats with
    this handout.</description>

    <dc:date>2010-07-01T04:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/272010/676955null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Parasitology+Center/Zoonotics-Crucial-questions-to-ask-clients-during-/ArticleStandard/Article/detail/673578?contextCategoryId=44806&amp;ref=25">

    <title>Zoonotics: Crucial questions to ask clients during annual exams</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Parasitology+Center/Zoonotics-Crucial-questions-to-ask-clients-during-/ArticleStandard/Article/detail/673578?contextCategoryId=44806&amp;ref=25</link>

    <description>Are your clients withholding information crucial to preventing zoonotic diseases? Use this form to dig
    deeper and find the truth.</description>

    <dc:date>2010-06-01T04:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/242010/673578null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Veterinary+team/What-you-should-know-about-vaccines-in-your-pets/ArticleStandard/Article/detail/672507?contextCategoryId=44806&amp;ref=25">

    <title>What you should know about vaccines in your pets</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Veterinary+team/What-you-should-know-about-vaccines-in-your-pets/ArticleStandard/Article/detail/672507?contextCategoryId=44806&amp;ref=25</link>

    <description>Give your clients need-to-know facts about a vital part of their pet?s well-being.</description>

    <dc:date>2010-06-01T04:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/232010/672507null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Client-handout-7-summer-safety-tips-for-pets/ArticleStandard/Article/detail/671723?contextCategoryId=44806&amp;ref=25">

    <title>Client handout: 7 summer safety tips for pets</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Client-handout-7-summer-safety-tips-for-pets/ArticleStandard/Article/detail/671723?contextCategoryId=44806&amp;ref=25</link>

    <description>Teach clients the basics to keep pets hydrated, healthy, and happy this season.</description>

    <dc:date>2010-05-27T04:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/222010/671723/veterinary_cat_pool_sf_flash.jpg</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Veterinary+team/5-sample-forms-to-host-a-free-clinic/ArticleStandard/Article/detail/668103?contextCategoryId=44806&amp;ref=25">

    <title>5 sample forms to host a free clinic</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Veterinary+team/5-sample-forms-to-host-a-free-clinic/ArticleStandard/Article/detail/668103?contextCategoryId=44806&amp;ref=25</link>

    <description>Sample documents to help you host a free event to help pets and boost community love for your
    clinic.</description>

    <dc:date>2010-05-07T04:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/182010/668103null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Behavior-history-form/ArticleStandard/Article/detail/670696?contextCategoryId=44806&amp;ref=25">

    <title>Behavior history form</title>

    <link>
    http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Behavior-history-form/ArticleStandard/Article/detail/670696?contextCategoryId=44806&amp;ref=25</link>

    <description>A behavior history form for use in adolescent and adult pet consultations.</description>

    <dc:date>2010-05-01T04:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/vetec/212010/670696null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Veterinary+managers/Client-handout-What-to-do-if-your-pet-is-poisoned/ArticleStandard/Article/detail/652195?contextCategoryId=44806&amp;ref=25">

    <title>Client handout: What to do if your pet is poisoned</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Veterinary+managers/Client-handout-What-to-do-if-your-pet-is-poisoned/ArticleStandard/Article/detail/652195?contextCategoryId=44806&amp;ref=25</link>

    <description>Provide this handout to your clients so they'll know what to do if they suspect their pet has injested
    or been exposed to a poisonous substance.</description>

    <dc:date>2010-01-15T05:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/032010/652195null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Veterinary+technicians/Client-handout-How-to-poison-proof-your-home/ArticleStandard/Article/detail/652193?contextCategoryId=44806&amp;ref=25">

    <title>Client handout: How to poison-proof your home</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Veterinary+technicians/Client-handout-How-to-poison-proof-your-home/ArticleStandard/Article/detail/652193?contextCategoryId=44806&amp;ref=25</link>

    <description>Give this form to clients to give them a room-by-room look at what they need to do to poison-proof
    their home for pets.</description>

    <dc:date>2010-01-15T05:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/032010/652193null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/2009-Veterinary-Economics-article-index/ArticleStandard/Article/detail/651855?contextCategoryId=44806&amp;ref=25">

    <title>2009 Veterinary Economics article index</title>

    <link>
    http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/2009-Veterinary-Economics-article-index/ArticleStandard/Article/detail/651855?contextCategoryId=44806&amp;ref=25</link>

    <description>Print this 2009 article index to find the year's award-winning content from Veterinary
    Economics.</description>

    <dc:date>2010-01-13T05:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/vetec/032010/651855null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Veterinary+technicians/Veterinary-technician-externship-guidelines/ArticleStandard/Article/detail/649961?contextCategoryId=44806&amp;ref=25">

    <title>Veterinary technician externship guidelines</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Veterinary+technicians/Veterinary-technician-externship-guidelines/ArticleStandard/Article/detail/649961?contextCategoryId=44806&amp;ref=25</link>

    <description>Follow this advice for training student veterinary technicians during an externship.</description>

    <dc:date>2010-01-01T05:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/012009/649961null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Form-Donations-request-letter/ArticleStandard/Article/detail/644156?contextCategoryId=44806&amp;ref=25">

    <title>Form: Donations request letter</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Form-Donations-request-letter/ArticleStandard/Article/detail/644156?contextCategoryId=44806&amp;ref=25</link>

    <description>Use this sample to politely request donated supplies.</description>

    <dc:date>2009-12-01T05:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/482009/644156null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Goal-planning-form/ArticleStandard/Article/detail/648557?contextCategoryId=44806&amp;ref=25">

    <title>Goal planning form</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Goal-planning-form/ArticleStandard/Article/detail/648557?contextCategoryId=44806&amp;ref=25</link>

    <description>This form will help you think through the steps to success.</description>

    <dc:date>2009-12-01T05:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/512009/648557null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Veterinary+managers/Time-off-request-form/ArticleStandard/Article/detail/638292?contextCategoryId=44806&amp;ref=25">

    <title>Time-off request form</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Veterinary+managers/Time-off-request-form/ArticleStandard/Article/detail/638292?contextCategoryId=44806&amp;ref=25</link>

    <description>Simplify scheduling requests with this sample time-off sheet.</description>

    <dc:date>2009-11-01T04:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/452009/638292null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Generational-questionnaire/ArticleStandard/Article/detail/631954?contextCategoryId=44806&amp;ref=25">

    <title>Generational questionnaire</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Generational-questionnaire/ArticleStandard/Article/detail/631954?contextCategoryId=44806&amp;ref=25</link>

    <description>Use this form at your next team meeting to help bridge the generation gap.</description>

    <dc:date>2009-10-01T04:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/412009/631954null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Nutrition+Center/Cat-weight-check-in-form/ArticleStandard/Article/detail/608544?contextCategoryId=44806&amp;ref=25">

    <title>Cat weight check-in form</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Nutrition+Center/Cat-weight-check-in-form/ArticleStandard/Article/detail/608544?contextCategoryId=44806&amp;ref=25</link>

    <description>Use this form to help clients stay on track with their cat's weight-loss program.</description>

    <dc:date>2009-07-02T04:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/272009/608544null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Client-handout-Important-reasons-to-spay-or-neuter/ArticleStandard/Article/detail/608559?contextCategoryId=44806&amp;ref=25">

    <title>Important reasons to spay or neuter your pet</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Client-handout-Important-reasons-to-spay-or-neuter/ArticleStandard/Article/detail/608559?contextCategoryId=44806&amp;ref=25</link>

    <description>Use this form to educate clients and encourage them to spay or neuter their pet.</description>

    <dc:date>2009-07-02T04:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/272009/608559null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Winter-care-tips-for-your-pet/ArticleStandard/Article/detail/608561?contextCategoryId=44806&amp;ref=25">

    <title>Winter care tips for your pet</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Winter-care-tips-for-your-pet/ArticleStandard/Article/detail/608561?contextCategoryId=44806&amp;ref=25</link>

    <description>Review these tips to keep pets safe and healthy during the fall and winter seasons.</description>

    <dc:date>2009-07-02T04:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/272009/608561null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Inactive-client-letter/ArticleStandard/Article/detail/608573?contextCategoryId=44806&amp;ref=25">

    <title>Inactive client letter</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Inactive-client-letter/ArticleStandard/Article/detail/608573?contextCategoryId=44806&amp;ref=25</link>

    <description>Use this letter to uncover the reason a client stopped visiting your practice.</description>

    <dc:date>2009-07-02T04:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/272009/608573null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Teach-clients-about-canine-weight-loss/ArticleStandard/Article/detail/608546?contextCategoryId=44806&amp;ref=25">

    <title>Teach clients about canine weight loss</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Teach-clients-about-canine-weight-loss/ArticleStandard/Article/detail/608546?contextCategoryId=44806&amp;ref=25</link>

    <description>Give this form to clients with overweight dogs to help them understand the ins and outs of weight
    loss.</description>

    <dc:date>2009-07-02T04:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/272009/608546null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Veterinary+team/All-about-microchipping/ArticleStandard/Article/detail/608556?contextCategoryId=44806&amp;ref=25">

    <title>All about microchipping</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Veterinary+team/All-about-microchipping/ArticleStandard/Article/detail/608556?contextCategoryId=44806&amp;ref=25</link>

    <description>Use this client education form to answer clients' questions about microchips.</description>

    <dc:date>2009-07-02T04:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/272009/608556null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Mystery-shopper-form/ArticleStandard/Article/detail/608558?contextCategoryId=44806&amp;ref=25">

    <title>Mystery shopper form</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Mystery-shopper-form/ArticleStandard/Article/detail/608558?contextCategoryId=44806&amp;ref=25</link>

    <description>Use this mystery shopper form to get critical feedback about your service.</description>

    <dc:date>2009-07-02T04:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/272009/608558null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Nutrition+Center/Dog-weight-check-in-form/ArticleStandard/Article/detail/608543?contextCategoryId=44806&amp;ref=25">

    <title>Dog weight check-in form</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Nutrition+Center/Dog-weight-check-in-form/ArticleStandard/Article/detail/608543?contextCategoryId=44806&amp;ref=25</link>

    <description>Use this form to help clients stay on track with their dog's weight-loss program.</description>

    <dc:date>2009-07-02T04:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/272009/608543null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Teach-clients-about-feline-weight-loss/ArticleStandard/Article/detail/608550?contextCategoryId=44806&amp;ref=25">

    <title>Teach clients about feline weight loss</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Teach-clients-about-feline-weight-loss/ArticleStandard/Article/detail/608550?contextCategoryId=44806&amp;ref=25</link>

    <description>Give this form to clients with overweight cats to help them understand the ins and outs of weight
    loss.</description>

    <dc:date>2009-07-02T04:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/272009/608550null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Veterinary+technicians/Form-Senior-wellness-report-card/ArticleStandard/Article/detail/608514?contextCategoryId=44806&amp;ref=25">

    <title>Form: Senior wellness report card</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Veterinary+technicians/Form-Senior-wellness-report-card/ArticleStandard/Article/detail/608514?contextCategoryId=44806&amp;ref=25</link>

    <description>Pets are never too old to make the grade. Send this wellness report card home with your next senior
    patient.</description>

    <dc:date>2009-07-02T04:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/272009/608514null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Sample-senior-wellness-letter/ArticleStandard/Article/detail/608325?contextCategoryId=44806&amp;ref=25">

    <title>Sample senior wellness letter</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Sample-senior-wellness-letter/ArticleStandard/Article/detail/608325?contextCategoryId=44806&amp;ref=25</link>

    <description>Use this sample letter to introduce clients to your senior wellness program.</description>

    <dc:date>2009-07-01T04:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/272009/608325null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Pet+Insurance/Form-Compare-pet-insurance-plans/ArticleStandard/Article/detail/601926?contextCategoryId=44806&amp;ref=25">

    <title>Form: Compare pet insurance plans</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Pet+Insurance/Form-Compare-pet-insurance-plans/ArticleStandard/Article/detail/601926?contextCategoryId=44806&amp;ref=25</link>

    <description>Find the plan that's right for you, your practice, and your clients.</description>

    <dc:date>2009-06-05T04:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/232009/601926null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Client-attrition-report/ArticleStandard/Article/detail/600359?contextCategoryId=44806&amp;ref=25">

    <title>Client attrition report</title>

    <link>
    http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Client-attrition-report/ArticleStandard/Article/detail/600359?contextCategoryId=44806&amp;ref=25</link>

    <description>Download a customizable copy of a client attrition report form.</description>

    <dc:date>2009-06-01T04:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/vetec/222009/600359null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Veterinary+team/20-questions/ArticleStandard/Article/detail/595644?contextCategoryId=44806&amp;ref=25">

    <title>Quiz: 20 questions</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Veterinary+team/20-questions/ArticleStandard/Article/detail/595644?contextCategoryId=44806&amp;ref=25</link>

    <description>How well do you know practice finances?</description>

    <dc:date>2009-05-11T04:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/182009/595644null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Signs-your-pet-needs-to-see-the-veterinarian/ArticleStandard/Article/detail/593811?contextCategoryId=44806&amp;ref=25">

    <title>Signs your pet needs to see the veterinarian</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Signs-your-pet-needs-to-see-the-veterinarian/ArticleStandard/Article/detail/593811?contextCategoryId=44806&amp;ref=25</link>

    <description>Present this form to new pet owners to educate them about signs their pet is sick.</description>

    <dc:date>2009-04-16T04:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/162009/593811null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Parasitology+Center/Parasites-at-a-glance/ArticleStandard/Article/detail/590947?contextCategoryId=44806&amp;ref=25">

    <title>Parasites at a glance</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Parasitology+Center/Parasites-at-a-glance/ArticleStandard/Article/detail/590947?contextCategoryId=44806&amp;ref=25</link>

    <description>Educate clients about the health risks parasites pose with this client education
    handout.</description>

    <dc:date>2009-04-01T04:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/142009/590947null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Parasitology+Center/Heartworm-reminder/ArticleStandard/Article/detail/590598?contextCategoryId=44806&amp;ref=25">

    <title>Heartworm reminder</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Parasitology+Center/Heartworm-reminder/ArticleStandard/Article/detail/590598?contextCategoryId=44806&amp;ref=25</link>

    <description>Scope out this sample form.</description>

    <dc:date>2009-04-01T04:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/142009/590598null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Summer-care-tips-for-your-pet/ArticleStandard/Article/detail/590970?contextCategoryId=44806&amp;ref=25">

    <title>Summer care tips for your pet</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Summer-care-tips-for-your-pet/ArticleStandard/Article/detail/590970?contextCategoryId=44806&amp;ref=25</link>

    <description>Review these tips to keep pets safe and healthy during the spring and summer seasons.</description>

    <dc:date>2009-04-01T04:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/142009/590970null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Veterinary+team/A-lifetime-of-canine-wellness/ArticleStandard/Article/detail/590951?contextCategoryId=44806&amp;ref=25">

    <title>A lifetime of canine wellness</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Veterinary+team/A-lifetime-of-canine-wellness/ArticleStandard/Article/detail/590951?contextCategoryId=44806&amp;ref=25</link>

    <description>Use this form to educate clients about your wellness schedule for dogs.</description>

    <dc:date>2009-04-01T04:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/142009/590951null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Pet+Insurance/Top-4-reasons-pet-insurance-claims-are-denied/ArticleStandard/Article/detail/590533?contextCategoryId=44806&amp;ref=25">

    <title>Top 4 reasons pet insurance claims are denied</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Pet+Insurance/Top-4-reasons-pet-insurance-claims-are-denied/ArticleStandard/Article/detail/590533?contextCategoryId=44806&amp;ref=25</link>

    <description>Answer clients' question,&amp;#34; Why was my claim denied?&amp;#34;, with this discreet
    handout.</description>

    <dc:date>2009-04-01T04:00:00Z</dc:date>

    <EMSArticle:heroImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/142009/590533/denied_insurance_main.jpg</EMSArticle:heroImageUrl>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/142009/590533null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Patient-care-coordinator/ArticleStandard/Article/detail/590613?contextCategoryId=44806&amp;ref=25">

    <title>Patient care coordinator</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Patient-care-coordinator/ArticleStandard/Article/detail/590613?contextCategoryId=44806&amp;ref=25</link>

    <description>Scan this job description.</description>

    <dc:date>2009-04-01T04:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/142009/590613null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Master-problem-sheets/ArticleStandard/Article/detail/590546?contextCategoryId=44806&amp;ref=25">

    <title>Master problem sheets</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Master-problem-sheets/ArticleStandard/Article/detail/590546?contextCategoryId=44806&amp;ref=25</link>

    <description>Forms to make record-keeping easier.</description>

    <dc:date>2009-04-01T04:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/142009/590546null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Quality-of-life-scale/ArticleStandard/Article/detail/590536?contextCategoryId=44806&amp;ref=25">

    <title>Quality of life scale</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Quality-of-life-scale/ArticleStandard/Article/detail/590536?contextCategoryId=44806&amp;ref=25</link>

    <description>Help clients considering euthanasia.</description>

    <dc:date>2009-04-01T04:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/142009/590536null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Veterinary+technicians/Canine-annual-examination-report/ArticleStandard/Article/detail/587866?contextCategoryId=44806&amp;ref=25">

    <title>Canine annual examination report</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Veterinary+technicians/Canine-annual-examination-report/ArticleStandard/Article/detail/587866?contextCategoryId=44806&amp;ref=25</link>

    <description>A convenient handout of what to ask clients to lock in compliance.</description>

    <dc:date>2009-03-18T04:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/122009/587866null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Client-handout-Certificate-of-bravery/ArticleStandard/Article/detail/586245?contextCategoryId=44806&amp;ref=25">

    <title>Client handout: Certificate of bravery</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Client-handout-Certificate-of-bravery/ArticleStandard/Article/detail/586245?contextCategoryId=44806&amp;ref=25</link>

    <description>Award surgery patients for their bravery.</description>

    <dc:date>2009-03-10T04:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/112009/586245null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Veterinary+managers/Sample-Rules-of-conduct/ArticleStandard/Article/detail/584310?contextCategoryId=44806&amp;ref=25">

    <title>Sample: Rules of conduct</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Veterinary+managers/Sample-Rules-of-conduct/ArticleStandard/Article/detail/584310?contextCategoryId=44806&amp;ref=25</link>

    <description>Download a free disciplinary action outline.</description>

    <dc:date>2009-03-02T05:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/102009/584310null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Dos-and-donts-for-selling-recommendations/ArticleStandard/Article/detail/584302?contextCategoryId=44806&amp;ref=25">

    <title>Do's and don'ts for selling recommendations</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Dos-and-donts-for-selling-recommendations/ArticleStandard/Article/detail/584302?contextCategoryId=44806&amp;ref=25</link>

    <description>What to say when making a recommendation.</description>

    <dc:date>2009-03-02T05:00:00Z</dc:date>

    <EMSArticle:heroImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/102009/584302/pearlsform_main.jpg</EMSArticle:heroImageUrl>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/102009/584302null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Veterinary+team/5-tolerance-commandments/ArticleStandard/Article/detail/584317?contextCategoryId=44806&amp;ref=25">

    <title>5 tolerance commandments</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Veterinary+team/5-tolerance-commandments/ArticleStandard/Article/detail/584317?contextCategoryId=44806&amp;ref=25</link>

    <description>Make a pact not to judge clients.</description>

    <dc:date>2009-03-02T05:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/102009/584317null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Efficiency-study-How-to-do-more-with-less/ArticleStandard/Article/detail/579661?contextCategoryId=44806&amp;ref=25">

    <title>Efficiency study: How to do more with less</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Efficiency-study-How-to-do-more-with-less/ArticleStandard/Article/detail/579661?contextCategoryId=44806&amp;ref=25</link>

    <description>Measure client wait times in the reception area, exam room, and checkout on a daily or weekly basis
    using VMC Inc.'s two-step efficiency study.</description>

    <dc:date>2009-02-04T05:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/062009/579661/Veterinary-Time_flash.gif</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Dentistry/Do-not-neglect-dental-care-Talk-to-clients-about-b/ArticleStandard/Article/detail/580960?contextCategoryId=44806&amp;ref=25">

    <title>Do not neglect dental care: Talk to clients about brushing their pets teeth.</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Dentistry/Do-not-neglect-dental-care-Talk-to-clients-about-b/ArticleStandard/Article/detail/580960?contextCategoryId=44806&amp;ref=25</link>

    <description>Clients need to brush their pets teeth to prevent dental disease and other illnesses.</description>

    <dc:date>2009-02-01T05:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/072009/580960null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>XML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Show-clients-how-to-clean-pets-teeth/ArticleStandard/Article/detail/579942?contextCategoryId=44806&amp;ref=25">

    <title>Show clients how to clean pets' teeth</title>

    <link>
    http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Show-clients-how-to-clean-pets-teeth/ArticleStandard/Article/detail/579942?contextCategoryId=44806&amp;ref=25</link>

    <description>See a handout adapted from the one Dr. Scott Linick, FAVD, gives to clients to teach proper
    toothbrushing techniques.</description>

    <dc:date>2009-02-01T05:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/vetec/062009/579942null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Client-handout-Guidelines-for-dental-home-care/ArticleStandard/Article/detail/579149?contextCategoryId=44806&amp;ref=25">

    <title>Client handout: Guidelines for dental home care</title>

    <link>
    http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Client-handout-Guidelines-for-dental-home-care/ArticleStandard/Article/detail/579149?contextCategoryId=44806&amp;ref=25</link>

    <description>Print and share this handout with clients on good dental care and proper toothbrushing
    techniques.</description>

    <dc:date>2009-02-01T05:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/vetec/062009/579149null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Veterinary+technicians/At-home-diet-trial-compliance-handout/ArticleStandard/Article/detail/575855?contextCategoryId=44806&amp;ref=25">

    <title>At-home diet trial compliance handout</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Veterinary+technicians/At-home-diet-trial-compliance-handout/ArticleStandard/Article/detail/575855?contextCategoryId=44806&amp;ref=25</link>

    <description>Help clients beat their pets' food allergies. Download this helpful handout on diet trial
    compliance.</description>

    <dc:date>2009-01-16T05:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/032009/575855null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Forms/Dental-disease-handout/ArticleStandard/Article/detail/575475?contextCategoryId=44806&amp;ref=25">

    <title>Dental disease handout</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Forms/Dental-disease-handout/ArticleStandard/Article/detail/575475?contextCategoryId=44806&amp;ref=25</link>

    <description>Download a free client handout that explains?and pictures?the four stages of dental
    disease.</description>

    <dc:date>2009-01-14T05:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/032009/575475null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Web+Exclusive/New-Program-Worksheet/ArticleStandard/Article/detail/574876?contextCategoryId=44806&amp;ref=25">

    <title>New Program Worksheet</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Web+Exclusive/New-Program-Worksheet/ArticleStandard/Article/detail/574876?contextCategoryId=44806&amp;ref=25</link>

    <description>Want to add a new program? Jump start the planning process and build buy-in by asking your team
    members these questions.</description>

    <dc:date>2009-01-12T05:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/032009/574876null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Behavior-assessment-checklist/ArticleStandard/Article/detail/572371?contextCategoryId=44806&amp;ref=25">

    <title>Behavior assessment checklist</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Behavior-assessment-checklist/ArticleStandard/Article/detail/572371?contextCategoryId=44806&amp;ref=25</link>

    <description>To help clients see the signs of problem behavior, ask them to fill out this checklist.</description>

    <dc:date>2008-12-18T05:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/512008/572371null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Veterinary+team/A-picture-scavenger-hunt/ArticleStandard/Article/detail/571723?contextCategoryId=44806&amp;ref=25">

    <title>A picture scavenger hunt</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Veterinary+team/A-picture-scavenger-hunt/ArticleStandard/Article/detail/571723?contextCategoryId=44806&amp;ref=25</link>

    <description>Employees will strategize and learn to work together during this team outing.</description>

    <dc:date>2008-12-15T05:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/512008/571723null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Exam-room-assistant-checklist-PDF/ArticleStandard/Article/detail/571745?contextCategoryId=44806&amp;ref=25">

    <title>Exam room assistant checklist PDF</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Exam-room-assistant-checklist-PDF/ArticleStandard/Article/detail/571745?contextCategoryId=44806&amp;ref=25</link>

    <description>Use this checklist to make sure you discuss necessary care recommendations with clients during
    visits.</description>

    <dc:date>2008-12-15T05:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/512008/571745null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>PDF</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Forms/Exam-room-assistant-checklist/ArticleStandard/Article/detail/571746?contextCategoryId=44806&amp;ref=25">

    <title>Exam room assistant checklist</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Forms/Exam-room-assistant-checklist/ArticleStandard/Article/detail/571746?contextCategoryId=44806&amp;ref=25</link>

    <description>Use this checklist to make sure you discuss necessary care recommendations with clients during
    visits.</description>

    <dc:date>2008-12-15T05:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/512008/571746null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Checkout-pink-slips/ArticleStandard/Article/detail/571468?contextCategoryId=44806&amp;ref=25">

    <title>Checkout pink slips</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Checkout-pink-slips/ArticleStandard/Article/detail/571468?contextCategoryId=44806&amp;ref=25</link>

    <description>Use discharge forms to clear confusion on who owes how much for what.</description>

    <dc:date>2008-12-12T05:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/502008/571468null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Form-Report-cards-make-the-grade/ArticleStandard/Article/detail/569716?contextCategoryId=44806&amp;ref=25">

    <title>Form: Report cards make the grade</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Form-Report-cards-make-the-grade/ArticleStandard/Article/detail/569716?contextCategoryId=44806&amp;ref=25</link>

    <description>Improve compliance with this client handout.</description>

    <dc:date>2008-12-04T05:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/492008/569716null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Payment-agreement-form/ArticleStandard/Article/detail/566780?contextCategoryId=44806&amp;ref=25">

    <title>Payment agreement form</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Payment-agreement-form/ArticleStandard/Article/detail/566780?contextCategoryId=44806&amp;ref=25</link>

    <description>Provide clients with payment options.</description>

    <dc:date>2008-11-18T05:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/472008/566780null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
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  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Prepare-with-pet-IDs/ArticleStandard/Article/detail/565796?contextCategoryId=44806&amp;ref=25">

    <title>Prepare with pet IDs</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Prepare-with-pet-IDs/ArticleStandard/Article/detail/565796?contextCategoryId=44806&amp;ref=25</link>

    <description>I'm a consulting veterinarian who's highly involved in several disaster preparedness
    committees.</description>

    <dc:date>2008-11-01T04:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
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    <EMSArticle:contentFormat>XML</EMSArticle:contentFormat>
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  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Inventory-manager-job-description/ArticleStandard/Article/detail/594808?contextCategoryId=44806&amp;ref=25">

    <title>Inventory manager job description</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Inventory-manager-job-description/ArticleStandard/Article/detail/594808?contextCategoryId=44806&amp;ref=25</link>

    <description>Here's what to look for in a person who oversees the goods.</description>

    <dc:date>2008-11-01T04:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
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    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Veterinary+team/A-legal-letter-for-abandoned-pets/ArticleStandard/Article/detail/565797?contextCategoryId=44806&amp;ref=25">

    <title>A legal letter for abandoned pets</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Veterinary+team/A-legal-letter-for-abandoned-pets/ArticleStandard/Article/detail/565797?contextCategoryId=44806&amp;ref=25</link>

    <description>I downloaded the free form &amp;#34;Pet Abandonment Letter&amp;#34; (September 2008) and wanted to
    stress the importance of following your state's laws regarding pet abandonment.</description>

    <dc:date>2008-11-01T04:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
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    <title>Dog lifestyle survey</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Dog-lifestyle-survey/ArticleStandard/Article/detail/595185?contextCategoryId=44806&amp;ref=25</link>

    <description>This sample form will remind you to ask clients important lifestyle questions.</description>

    <dc:date>2008-06-01T04:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
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    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

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  rdf:about="http://veterinaryteam.dvm360.com/firstline/Veterinary+team/The-fecal-experiment/ArticleStandard/Article/detail/510212?contextCategoryId=44806&amp;ref=25">

    <title>The fecal experiment</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Veterinary+team/The-fecal-experiment/ArticleStandard/Article/detail/510212?contextCategoryId=44806&amp;ref=25</link>

    <description>This sample flow chart demonstrates how your whole team can communicate more effectively to boost
    client compliance.</description>

    <dc:date>2008-04-15T04:00:00Z</dc:date>

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    <EMSArticle:contentFormat>PDF</EMSArticle:contentFormat>
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  <item
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    <title>Client handout: Feline heartworm Q&amp;amp;amp;A</title>

    <link>
    http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/Client-handout-Feline-heartworm-QampA/ArticleStandard/Article/detail/783134?contextCategoryId=44806&amp;ref=25</link>

    <description>Use this form to answer clients' most common questions about the disease.</description>

    <dc:date>2008-04-07T04:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
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  <item
  rdf:about="http://veterinarybusiness.dvm360.com/vetec/Web+Exclusives/Employee-signature-form/ArticleStandard/Article/detail/481833?contextCategoryId=44806&amp;ref=25">

    <title>Employee signature form</title>

    <link>
    http://veterinarybusiness.dvm360.com/vetec/Web+Exclusives/Employee-signature-form/ArticleStandard/Article/detail/481833?contextCategoryId=44806&amp;ref=25</link>

    <description>Form asking employees to acknowledge that they understand the hospital manual and their at-will
    status</description>

    <dc:date>2008-01-08T05:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
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    <EMSArticle:contentFormat>DOC</EMSArticle:contentFormat>
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  <item
  rdf:about="http://veterinarymedicine.dvm360.com/vetmed/Medicine/Teaching-your-new-puppy-the-right-way-to-play-PDF/ArticleStandard/Article/detail/479956?contextCategoryId=44806&amp;ref=25">

    <title>Teaching your new puppy the right way to play (PDF)</title>

    <link>
    http://veterinarymedicine.dvm360.com/vetmed/Medicine/Teaching-your-new-puppy-the-right-way-to-play-PDF/ArticleStandard/Article/detail/479956?contextCategoryId=44806&amp;ref=25</link>

    <description>Puppies can play rough. So to ensure a lifetime of safe and happy interactions, learn how to play
    appropriately with your new puppy from the start.</description>

    <dc:date>2007-12-17T05:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
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    <EMSArticle:contentFormat>PDF</EMSArticle:contentFormat>
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  <item
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    <title>Sample confidentiality pledge</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Client+service+for+managers/Sample-confidentiality-pledge/ArticleStandard/Article/detail/476338?contextCategoryId=44806&amp;ref=25</link>

    <description>A confidentiality pledge reminds your team about the importance of keeping confidential information
    private.</description>

    <dc:date>2007-11-29T05:00:00Z</dc:date>

    <EMSArticle:thumbnailImageUrl>
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    <EMSArticle:contentFormat>PDF</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Client+service+for+managers/Sample-pets-in-the-workplace-policy/ArticleStandard/Article/detail/476386?contextCategoryId=44806&amp;ref=25">

    <title>Sample pets in the workplace policy</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Client+service+for+managers/Sample-pets-in-the-workplace-policy/ArticleStandard/Article/detail/476386?contextCategoryId=44806&amp;ref=25</link>

    <description>Read this policy, then write your own so team members know when their personal pets are welcome in
    your practice.</description>

    <dc:date>2007-11-29T05:00:00Z</dc:date>

    <EMSArticle:thumbnailImageUrl>
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    <EMSArticle:contentFormat>PDF</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Client+service+for+managers/Practice-principles-card/ArticleStandard/Article/detail/476389?contextCategoryId=44806&amp;ref=25">

    <title>Practice principles card</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Client+service+for+managers/Practice-principles-card/ArticleStandard/Article/detail/476389?contextCategoryId=44806&amp;ref=25</link>

    <description>What does your practice value? Read this sample practice principles card, then write your own
    standards of service to keep your values and creed top-of-mind when you're talking with clients.</description>

    <dc:date>2007-11-29T05:00:00Z</dc:date>

    <EMSArticle:thumbnailImageUrl>
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    <EMSArticle:contentFormat>PDF</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Client+service+for+managers/Euthanasia-protocol/ArticleStandard/Article/detail/476353?contextCategoryId=44806&amp;ref=25">

    <title>Euthanasia protocol</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Client+service+for+managers/Euthanasia-protocol/ArticleStandard/Article/detail/476353?contextCategoryId=44806&amp;ref=25</link>

    <description>Review this sample euthanasia protocol with your team to decide how you'll handle euthanasia
    procedures consistently and compassionately.</description>

    <dc:date>2007-11-29T05:00:00Z</dc:date>

    <EMSArticle:thumbnailImageUrl>
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    <EMSArticle:contentFormat>PDF</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Client+service+for+managers/Euthanasia-consent-form/ArticleStandard/Article/detail/476342?contextCategoryId=44806&amp;ref=25">

    <title>Euthanasia consent form</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Client+service+for+managers/Euthanasia-consent-form/ArticleStandard/Article/detail/476342?contextCategoryId=44806&amp;ref=25</link>

    <description>Document clients' consent for euthanasia with a form.</description>

    <dc:date>2007-11-29T05:00:00Z</dc:date>

    <EMSArticle:thumbnailImageUrl>
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    <EMSArticle:contentFormat>PDF</EMSArticle:contentFormat>
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  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Feline-lifestyle-review/ArticleStandard/Article/detail/595206?contextCategoryId=44806&amp;ref=25">

    <title>Feline lifestyle review</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Feline-lifestyle-review/ArticleStandard/Article/detail/595206?contextCategoryId=44806&amp;ref=25</link>

    <description>A feline lifestyle summary will help you tailor your message to fit each cat's needs.</description>

    <dc:date>2007-11-29T05:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/182009/595206null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Canine-lifestyle-review/ArticleStandard/Article/detail/595203?contextCategoryId=44806&amp;ref=25">

    <title>Canine lifestyle review</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Canine-lifestyle-review/ArticleStandard/Article/detail/595203?contextCategoryId=44806&amp;ref=25</link>

    <description>A canine lifestyle summary will help you tailor your message to fit each dog's needs.</description>

    <dc:date>2007-11-29T05:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/firstline/182009/595203null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>HTML</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Weight-calories-and-your-pet/ArticleStandard/Article/detail/464687?contextCategoryId=44806&amp;ref=25">

    <title>Weight, calories, and your pet</title>

    <link>
    http://veterinaryteam.dvm360.com/firstline/Veterinary+team/Weight-calories-and-your-pet/ArticleStandard/Article/detail/464687?contextCategoryId=44806&amp;ref=25</link>

    <description>Print this multi-page PDF to educate clients about ideal pet weights, pets' caloric needs, and the
    caloric content of common treats.</description>

    <dc:date>2007-10-01T04:00:00Z</dc:date>

    <EMSArticle:thumbnailImageUrl>
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    <EMSArticle:contentFormat>PDF</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/What-your-technician-can-do/ArticleStandard/Article/detail/432523?contextCategoryId=44806&amp;ref=25">

    <title>What your technician can do</title>

    <link>
    http://veterinarybusiness.dvm360.com/vetec/Veterinary+business/What-your-technician-can-do/ArticleStandard/Article/detail/432523?contextCategoryId=44806&amp;ref=25</link>

    <description>A list of tasks technicians are qualified to perform from the AVMA. What do your doctors do that your
    technicians could be doing?</description>

    <dc:date>2007-06-07T04:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/vetec/232007/432523null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>REMOTE</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinarymedicine.dvm360.com/vetmed/Dentistry/How-to-brush-your-pets-teeth-PDF/ArticleStandard/Article/detail/424680?contextCategoryId=44806&amp;ref=25">

    <title>How to brush your pet's teeth (PDF)</title>

    <link>
    http://veterinarymedicine.dvm360.com/vetmed/Dentistry/How-to-brush-your-pets-teeth-PDF/ArticleStandard/Article/detail/424680?contextCategoryId=44806&amp;ref=25</link>

    <description>Daily tooth brushing is an essential part of your pet's health.</description>

    <dc:date>2007-05-01T04:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
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    <EMSArticle:contentFormat>PDF</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinarymedicine.dvm360.com/vetmed/Medicine/10-easy-steps-to-housetrain-your-dog-PDF/ArticleStandard/Article/detail/417665?contextCategoryId=44806&amp;ref=25">

    <title>10 easy steps to housetrain your dog (PDF)</title>

    <link>
    http://veterinarymedicine.dvm360.com/vetmed/Medicine/10-easy-steps-to-housetrain-your-dog-PDF/ArticleStandard/Article/detail/417665?contextCategoryId=44806&amp;ref=25</link>

    <description>You can easily teach your dog to eliminate in an acceptable location by keeping a close eye,
    recognizing his signals, understanding his instincts, and rewarding his appropriate behavior.</description>

    <dc:date>2007-04-01T04:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
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    <EMSArticle:contentFormat>PDF</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinarymedicine.dvm360.com/vetmed/Medicine/How-to-litter-box-train-your-pet-rabbit-PDF/ArticleStandard/Article/detail/404545?contextCategoryId=44806&amp;ref=25">

    <title>How to litter-box-train your pet rabbit (PDF)</title>

    <link>
    http://veterinarymedicine.dvm360.com/vetmed/Medicine/How-to-litter-box-train-your-pet-rabbit-PDF/ArticleStandard/Article/detail/404545?contextCategoryId=44806&amp;ref=25</link>

    <description>Rabbits naturally prefer to have a specific site for elimination, so you can easily train your rabbit
    to eliminate in a litter box.</description>

    <dc:date>2007-02-01T05:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/vetmed/072007/404545null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>PDF</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinarymedicine.dvm360.com/vetmed/Dermatology/How-to-conduct-a-limited-antigen-diet-trial-PDF/ArticleStandard/Article/detail/398509?contextCategoryId=44806&amp;ref=25">

    <title>How to conduct a limited-antigen diet trial (PDF)</title>

    <link>
    http://veterinarymedicine.dvm360.com/vetmed/Dermatology/How-to-conduct-a-limited-antigen-diet-trial-PDF/ArticleStandard/Article/detail/398509?contextCategoryId=44806&amp;ref=25</link>

    <description>Your pet is exhibiting clinical signs that could be consistent with an adverse reaction to
    food.</description>

    <dc:date>2007-01-01T05:00:00Z</dc:date>

    <EMSArticle:flashImageUrl>
    http://www.dvm360.com/veterinary/data/articlestandard/vetmed/032007/398509null</EMSArticle:flashImageUrl>

    <EMSArticle:contentFormat>PDF</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinarybusiness.dvm360.com/vetec/Diagnostic+Center/Samples-of-client-handouts-about-junior-and-senior/ArticleStandard/Article/detail/390794?contextCategoryId=44806&amp;ref=25">

    <title>Samples of client handouts about junior and senior wellness blood testing</title>

    <link>
    http://veterinarybusiness.dvm360.com/vetec/Diagnostic+Center/Samples-of-client-handouts-about-junior-and-senior/ArticleStandard/Article/detail/390794?contextCategoryId=44806&amp;ref=25</link>

    <description>Sell clients on bloodwork for young and old pets.</description>

    <dc:date>2006-12-01T05:00:00Z</dc:date>

    <EMSArticle:thumbnailImageUrl>
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    <EMSArticle:contentFormat>PDF</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinarymedicine.dvm360.com/vetmed/Medicine/Fading-puppy-and-kitten-syndrome-Do-you-know-the-s/ArticleStandard/Article/detail/197291?contextCategoryId=44806&amp;ref=25">

    <title>Fading puppy and kitten syndrome: Do you know the signs? (PDF)</title>

    <link>
    http://veterinarymedicine.dvm360.com/vetmed/Medicine/Fading-puppy-and-kitten-syndrome-Do-you-know-the-s/ArticleStandard/Article/detail/197291?contextCategoryId=44806&amp;ref=25</link>

    <description>The failure to thrive in newborn puppies and kittens, or neonates, is known as fading puppy and kitten
    syndrome. The syndrome can occur from birth to 9 weeks of age. Affected neonates can decline quickly and die, so
    immediate detection and treatment are key to survival. Be sure you know what to look for and what to do if you see
    any warning signs.</description>

    <dc:date>2005-11-01T05:00:00Z</dc:date>

    <EMSArticle:contentFormat>PDF</EMSArticle:contentFormat>
  </item>

  <item
  rdf:about="http://veterinarymedicine.dvm360.com/vetmed/Medicine/When-your-dog-has-itchy-sore-ears-PDF/ArticleStandard/Article/detail/132325?contextCategoryId=44806&amp;ref=25">

    <title>When your dog has itchy, sore ears (PDF)</title>

    <link>
    http://veterinarymedicine.dvm360.com/vetmed/Medicine/When-your-dog-has-itchy-sore-ears-PDF/ArticleStandard/Article/detail/132325?contextCategoryId=44806&amp;ref=25</link>

    <description>Your veterinarian has just informed you that your dog has otitis, or inflammation of the ear. Luckily,
    most cases of otitis are caught during the early stage of the disease, so the chances for getting your dog's ears
    back in tip-top shape are good.</description>

    <dc:date>2004-03-01T05:00:00Z</dc:date>

    <EMSArticle:contentFormat>PDF</EMSArticle:contentFormat>
  </item>
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