Practice management: Veterinary CE | dvm360.com

Practice management: Veterinary CE

Jan 27, 2015
By dvm360.com staff
The course, "Quality Management for the Veterinary Clinical Pathology Laboratory," is designed to provide an introduction to and practical application of quality management in the veterinary clinical pathology laboratory. It is given in two parts (Part I and Part II). Part I is a prerequisite for Part II. In Part I, participants will be introduced to theories of management and concepts vital to quality planning. Examples of ISO-based and GLP standards are included. Laboratory design, Westgard Rules, QC Validation and Sigma Metrics are covered.
Jun 10, 2013
By dvm360.com staff
This 3-week course discusses the basic elements and components of the financial aspects of a veterinary hospital. The material addresses hospital revenues, fees that generate revenue, expenses, measuring performance, and monitoring benchmarks. Topics covered include standard veterinary performance measures, basic veterinary industry norms or benchmarks, the differences between active and passive incomes, cost behavior in a small animal clinic setting, common variable and fixed expenses in a small animal practice, and how to establish a good, sound financial policy. (10 CE credits)
Jun 10, 2013
By dvm360.com staff
This 3-week course is designed to give you the tools you need to take an analytical look at your marketing efforts in order to make modifications where they are needed to differentiate your practice from others. (10 CE credits)
Jun 10, 2013
By dvm360.com staff
This 3-week course addresses the management of meetings, including the different personalities within the team and how to redirect the meeting when those personalities interfere with a positive outcome. In addition, the course provides resources, which will allow meetings to be enjoyable while still accomplishing specified meeting goals. There is a training module devoted to more advanced meetings that focus on the management and financial success of the practice including increased compliance. (10 CE credits)
Jun 10, 2013
By dvm360.com staff
This is a 3-week course designed to assist practice managers and administrators in creating or updating their company's employee compensation and benefits policies. Topics covered include compensation terminology, employee types and creating fair wage/salary policy for each job description, when and how to compensate employees, how to avoid employee debt to the practice, payroll options and procedures, how to implement benefit selection, government guidelines for garnishing employee wages, and what to expect before, during, and after an inspection. (10 CE credits)
Jun 10, 2013
By dvm360.com staff
This course is designed for every member of the practice team to improve communication. Topics covered include elements and styles of communication, facilitating communication, how to recognize conflict in a timely manner, dealing with conflict in a constructive manner, how to effectively communicate with clients who are upset or emotional, and developing a communication code of conduct specific to your practice. (5 CE credits)
Jun 10, 2013
By dvm360.com staff
This 3-week course discusses the basic elements and components of employee training, provides examples for implementing training in the practice and provides a multitude of practice tips and training examples. In addition, this course addresses the special training needs of the new team member and how to set up a new hire training protocol. (10 CE credits)
Jun 10, 2013
By dvm360.com staff
This is a 3-week course that addresses the basic elements and components of financial practice management. Topics covered include performing in-house or outsourcing payroll, bookkeeping tasks, the profit-loss statement, cash and accrual methods of accounting, accounts receivable policies and procedures, accounts payable filing system, and how to maximize collection efforts and minimize bad debts. (10 CE credits)
May 02, 2012
By dvm360.com staff
Practice owners and managers often get frustrated when implementing changes that just never seem to gain "stickiness" with the team. In this online on-demand archived Webinar, learn how to make ideas stick and successfully implement change in your hospital. (1 CE credit)
Nov 29, 2011
By dvm360.com staff
In this online on-demand course, obtain the basic knowledge needed to track and analyze inventory sales and purchasing patterns for your practice.
Jan 14, 2011
By dvm360.com staff
In this online on-demand course, you'll learn consumer sentiment relating to pricing in veterinary medicine and understand how to overcome objections in order to provide the best medicine possible. (1 CE credit)
Jan 14, 2011
By dvm360.com staff
This online on-demand course delves deeper into discussing the actual implementation of your plan including the specifics of your safety plans and protocols. (1 CE credit)
Jan 14, 2011
By dvm360.com staff
This on-demand presentation describes the required "nuts and bolts" for setting up your program including defining your practice's goals, creating a Hospital Manual and detailing the various forms and posters that are available. (1 CE credit)
Jan 13, 2011
By dvm360.com staff
Earnest Ward, Jr, DVM, and Gina Toman, RVT, credit the strength of their practice to excellent client communication and compliance through education. In this online on-demand archived Webinar they share their client visit strategy and explain how they leverage their staff and deliver a unified message that helps clients understand the value of the services they provide. (1 CE credit)
Jan 13, 2011
By dvm360.com staff
In this online on-demand archived Webinar, Kirk Cito, DVM, and Jay Stewart, DVM, provide an overview of why, in this current economic climate, it's critical to innovate and adjust your practice offerings and services to continue building client relationships that benefit your practice, your patients and your clients. (1 CE credit)