The University of Missouri?s College of Veterinary Medicine offers online undergraduate vet tech biomed courses that can lead to a certificate in veterinary biomedical technology, bachelor degrees, and graduate programs as well as continuing education credits.Also available online is a masters degree program for veterinarians and veterinary technicians.
This is a 3-week course that addresses the basic elements and components of financial practice management. Topics covered include performing in-house or outsourcing payroll, bookkeeping tasks, the profit-loss statement, cash and accrual methods of accounting, accounts receivable policies and procedures, accounts payable filing system, and how to maximize collection efforts and minimize bad debts. (10 CE credits)
This 3-week course is designed to give you the tools you need to take an analytical look at your marketing efforts in order to make modifications where they are needed to differentiate your practice from others. (10 CE credits)
This 3-week course will cover the basics of inventory management including inventory terminology, inventory categories and components, considerations in inventory management such as designating an inventory manager, how to formulate a markup policy, how to evaluate bulk and turnover purchases, developing relationships with sales representatives, and other financial aspects of veterinary inventory. (5 CE credits)
This is a 3-week course designed to assist practice managers and administrators in creating or updating their company's employee compensation and benefits policies. Topics covered include compensation terminology, employee types and creating fair wage/salary policy for each job description, when and how to compensate employees, how to avoid employee debt to the practice, payroll options and procedures, how to implement benefit selection, government guidelines for garnishing employee wages, and what to expect before, during, and after an inspection. (10 CE credits)
This 3-week course discusses the basic elements and components of the financial aspects of a veterinary hospital. The material addresses hospital revenues, fees that generate revenue, expenses, measuring performance, and monitoring benchmarks. Topics covered include standard veterinary performance measures, basic veterinary industry norms or benchmarks, the differences between active and passive incomes, cost behavior in a small animal clinic setting, common variable and fixed expenses in a small animal practice, and how to establish a good, sound financial policy. (10 CE credits)
This 3-week course discusses the basic elements and components of employee training, provides examples for implementing training in the practice and provides a multitude of practice tips and training examples. In addition, this course addresses the special training needs of the new team member and how to set up a new hire training protocol. (10 CE credits)
This 3-week course addresses medical record-keeping topics including elements of a complete medical record, standard medical abbreviations, functions and benefits of the SOAP format, compliance issues related to medical records, designing and implementing a medical record audit system, how to purge and properly dispose of medical records, electronic record-keeping, and developing consent forms tailored to a specific practice. (10 CE credits)
This course is designed as an introductory course for people who will be fulfilling a veterinary clinic reception job description. Course module topics include receptionist job traits and skills, professional appearance, offering superior customer service, the basics of communication, the veterinary medical record, making appointments, and basic veterinary medicine.
This 3-week course addresses the management of meetings, including the different personalities within the team and how to redirect the meeting when those personalities interfere with a positive outcome. In addition, the course provides resources, which will allow meetings to be enjoyable while still accomplishing specified meeting goals. There is a training module devoted to more advanced meetings that focus on the management and financial success of the practice including increased compliance. (10 CE credits)