Mark Opperman, BS, CVPM
Veterinary Economics Hospital Management Editor Mark Opperman is a certified veterinary practice manager and owner of VMC Inc., a veterinary consulting firm based in Evergreen Colo. Through his firm, he has consulted with more than 800 veterinary hospitals throughout North America, providing assistance in associate hiring, partnership formation, exit strategies, employee issues, profitability, efficiency, and more. He has lectured worldwide at meetings such as the CVC, the North American Veterinary Conference, the World Small Animal Veterinary Conference, the Denmark Annual Congress, and the London Veterinary Forum. Opperman founded the Veterinary Hospital Managers Association and served as president until 1993. Through his VMC School of Veterinary Practice Management, he has trained more than 250 practice managers.
VETERINARY ECONOMICS - Jul 28, 2017
You're there for managing, not parenting, says Mark Opperman, CVPM.
VETERINARY ECONOMICS - Jul 25, 2017
You've gone fishing for the best veterinary professionals for your clinic, but you're only reeling in duds. Here are the tools you need to hook a legendary catch.
VETERINARY ECONOMICS - Jun 20, 2017
Well, with a little help from your most enthusiastically smartphone-loving team member, yes. CVC educator Mark Opperman, CVPM, says this app will blow clients' minds.
FIRSTLINE - Nov 01, 2016
Download a quick PDF with questions in a veterinary practice hiring interview that seem harmless on the surface but are actually discriminatory. Applicants, make sure your interview was on the level. Managers, make sure you review what you'll ask against this list of discriminatory subjects.
VETERINARY ECONOMICS - Oct 27, 2016
"Veterinarians are not most income-productive in administrative positions," warns Mark Opperman, CVPM.
VETERINARY ECONOMICS - Oct 10, 2016
Is taking a look behind the scenes of veterinary practice a useful teaching tool ... or management bullying?
VETERINARY ECONOMICS - Sep 15, 2016
Mark Opperman has two ways you can get your clients to agree to this needed yet expensive veterinary health service.
VETERINARY ECONOMICS - Sep 07, 2016
Mark Opperman, CVPM, says not only should you know this number, but you should also be working to improve it.
VETERINARY ECONOMICS - Aug 17, 2016
The CVC speaker, book author and long-time veterinary business guru shares a pair of his tips for a flourishing hospital and a fantastic staff.
VETTED - Jun 22, 2016
If you're in private practice and beholden to pet owners for your success in veterinary medicine, can you afford to skip the very basics of the exam room experience? (Hint: "No" is the answer you're looking for.) Here they are ...
DVM360 MAGAZINE - Jun 02, 2016
The veterinary and legal author, speaker and teacher's exit is too bad for the next generation of veterinarians who won’t get a class with this legal and veterinary mind. And, let’s get personal: I’ll miss him.
VETERINARY ECONOMICS - Jan 08, 2016
A Veterinary Economics regular says goodbye to a print magazine and hello to the future.
VETERINARY ECONOMICS - Dec 07, 2015
Your services are worth more than you think. Adjust your fees accordingly.
VETERINARY ECONOMICS - Apr 30, 2015
Bring your 'A' game to every interaction with people and veterinary patients by using your whole support team and fine-tuning your client communication.