Katie Adams, CVPM
Katie Adams, CVPM, is director of Curriculum Development at IGNITE Veterinary Solutions.
FIRSTLINE - Nov 17, 2018
Don’t beat up on yourself, folks. Just because a new job at a veterinary practice sounded good, and you were hired, doesn’t mean it’s a good fit for you.
FIRSTLINE - Nov 13, 2018
Millennials have grown up with technology and the conveniences it affords. If veterinary practices don’t adapt to their expectations, they risk being replaced.
FIRSTLINE - Sep 29, 2018
A bitter problem, but a sweet solution! If you’re managing hospital inventory costs and you need a solid benchmark to use, consider COGS.
FIRSTLINE - Sep 12, 2018
Where’s the jumping-off point for jumping into veterinary team building activities? Here are a few of my favorite resources.
FIRSTLINE - Sep 12, 2018
Give it to me straight, says one reader. Are veterinary wellness plans worth the time?
FIRSTLINE - Sep 06, 2018
Don’t judge potential veterinary hires based on application alone. Our management expert Katie Adams, CVPM, says your impression during the in-person interview matters more.
FIRSTLINE - Sep 05, 2018
Otitis cases may need more than one appointment to resolve, but how do you get clients to see the importance of bringing their pet back to the clinic?
FIRSTLINE - Jul 23, 2018
This reader’s hospital has a generous employee discount on products and services, so some veterinary team members seem to be loading up on pets. Our certified veterinary practice manager Katie Adams says it’s time to rein in the rewards.
FIRSTLINE - Jul 05, 2018
When veterinary team members are shirking their duties and there isn’t exactly a line of applicants willing to replace them, what are you to do? Our practice management expert Katie Adams, CVPM, has answers.
FIRSTLINE - Jun 12, 2018
Warnings won’t cut it, says resident CVPM advice guru Katie Adams. Creating an improvement plan with coaching sessions is crucial if you’re not ready to fire the toxic veterinary team member.
FIRSTLINE - Jun 04, 2018
If motivating your team to stay engaged with the veterinary profession both inside and outside your practice walls is giving you grief, Katie Adams, CVPM, has a plan to replace your tears with tiers.
FIRSTLINE - May 25, 2018
Katie Adams, CVPM, counsels a veterinary team member concerned about threats to the practice's pharmacy business.
FIRSTLINE - May 17, 2018
Whether you have a positive or negative culture at your veterinary practice may be traced back to how closely you’re sticking to your core values.
FIRSTLINE - May 15, 2018
Our resident veterinary practice management expert Katie Adams, CVPM, counsels a new practice owner on how to handle an overpaid and ineffective employee.