Veterinary Economics Editorial Advisory Board member Dr. Ernie Ward owns Seaside Animal Care in Calabash, N.C., a National Practice of Excellence Award winner. Dr. Ward is the author of Creating the Veterinary Experience (E3 Management, 2000) and is a frequent speaker at veterinary conferences, including CVC Washington D.C., CVC Kansas City, and CVC San Diego. Dr. Ward graduated in 1992 from the University of Georgia College of Veterinary Medicine. He has appeared on Animal Planet, CNN, NBC Nightly News, and numerous other TV and radio talk shows nationwide.
Most part-time employees don't qualify for health insurance, retirement, or other employee benefits. And you must offer fair and equivalent benefits to all team members, regardless of whether they're a new hire or a 15-year veteran at your reception desk. If you don't, you're asking for a discrimination case.
Alex Martin was raised in a dog-friendly home. As a child, he shared a bedroom with his brother and a 60-lb Labrador retriever. Most of his family photos include various dogs the family owned over the years, but no cats are in the portraits. "Cats hung around the house, but were never considered part of the family," Martin says.