Debbie Boone is a veterinary clinic consultant and head of the firm 2 Manage Vets Consulting, based in Gibsonville, North Carolina. As a consultant, she teaches best business practices to increase clinic profits and practice value, and she partners with practices to develop team communication skills. Debbie has 23 years of direct day-to-day management experience with small animal, mixed animal, specialty and emergency practices and shelter management. She is a frequent speaker at veterinary conferences and meetings and is co-author of The Veterinarian’s Guide to Healthy Pet Plans — How to Design and Implement Successful Preventive Care Plans. She also helped develop the “Veterinary Practice Management Essentials” checklist for VetPartners and Partners for Healthy Pets.
Are you making these mistakes? In this 1-hour webinar, presented by Vetsymposium and Norbrook, Debbie Boone, CVPM, will teach you how the "four Cs" pharmacy system can help you regain your profit and protect your practice from theft and competition.
Managers listen up: Your receptionists have spoken and they have a lot to say about your management style. Check out this list of management failures—created by attendees in continuing education courses on reception skills—and see if you fall into any one of these five categories. Then study the solutions so you can better serve your team.
Why feline dental care is important to a pet's overall health, how to effectively encourage cat owners to seek regular veterinary care, and what to focus on to provide the best services possible for your clients and patients.