Teamwork and communication | dvm360

Teamwork and communication

source-image
FIRSTLINE: May 12, 2014
By dvm360.com staff
Take a minute to offer heartfelt recognition for your in-the-trenches team members who wow pet owners every day with their bright smiles, can-do attitudes and team spirit.
source-image
FIRSTLINE: May 07, 2014
By dvm360.com staff
Is there a bleep in your veterinary practice's internal mission statement--and does it motivate you? Business Channel Director Brendan Howard shares one practice's mission statement from Shawn McVey's preconvention seminar, "Hit Your Hospital's 'Refresh' Button: Pathway Planning for a New Future" at CVC Washington D.C.
source-image
FIRSTLINE: May 01, 2014
Learn how to keep veterinary team conversations positive and on the right track.
source-image
FIRSTLINE: May 01, 2014
By dvm360.com staff
Firstline magazine and the dvm360 Team Channel strive to provide the tools and resources the entire veterinary team needs. Editor Portia Stewart is here with the State of Firstline and an appeal to team members.
source-image
FIRSTLINE: Apr 30, 2014
Use this step-by-step guide to educate cat owners about how to help their cats adjust to a cat carrier for trips to the veterinarian.
source-image
FIRSTLINE: Apr 25, 2014
By dvm360.com staff
Fighting a Debbie Downer in your veterinary practice? Watch practice manager Leslie Boudreau, BAS, RVT, CVPM, explain how to turn Debbie's frown upside down.
source-image
FIRSTLINE: Apr 23, 2014
Learn how to respond when clients ask to purchase vaccines from your hospital so they can vaccinate their pets themselves.
source-image
FIRSTLINE: Apr 10, 2014
One of our co-workers started a side business selling merchandise. She invited the whole team to her party, and we attended as a friendly gesture. But we felt pressured to buy from her so a few of us placed small orders. Now she's pressuring us to buy more, sending us emails about new products and bringing us catalogs. How do we politely say "No thanks" without making her angry and ruining our work relationship?--Sold out
source-image
FIRSTLINE: Apr 02, 2014
Everything I need to know I learned from my dog when he was diagnosed with cancer.
source-image
FIRSTLINE: Mar 24, 2014
Wherein cute cat photos can actually save lives.