Ain't nobody got time for pet enrichment when you're just trying to talk clients into crucial medical work. But our latest veterinary survey shows pet enrichment IS on your mind, so maybe it should also be in your exam room recommendations, your online pharmacy and in the reception area.
Our veterinary specialty and emergency hospital was calling in technicians for work they weren't ready for, work that didn't need to be urgently done, and after proverbial fires were already out. My protocol helped fix it.
Spring a high cost on a client they weren't expecting, you get grief. So, when you see an important but nonurgent procedure in the veterinary exam room that needs to be done SOON but not NOW, give them a heads-up.