New KPI trackers. Funny client education materials. Better ways to manage medical records. All this and more in our business-focused roundup of stuff we heard about in meetings, saw on a show floor or caught word of so far this year!
Toxic veterinary teams are a problem, and the data shows it’s not just about bruised egos from the gossip and rudeness. It hurts patients too. And the damage caused by one pet's bad experience may never be reversed.
Almost three-quarters of veterinary practice owners and managers think they’ve got a clear picture of their hospital’s culture -- and roughly half think they’re doing a good job at managing team conflict. The rest of the team? Judge for yourself, but it’s like the bosses might be digging
themselves a hole.
Startling data proves that there is a link between toxic veterinary team angst and the care patients receive. Read these tell-all tales from veterinary professionals who've been there and have seen the very worst.